Qnity
Qnity
Qnity dori vositalarini kashf etish va diagnostika uchun kvant-elektrokimyoviy chiplar hamda molekulyar sezish texnologiyasini ishlab chiqadigan chuqur texnologiyalar kompaniyasidir. Uning platformasi attomolyar konsentratsiyalarda kichik organik birikmalardan tortib murakkab biologik molekulalargacha bo‘lgan molekulyar o‘zaro ta’sirlarni real vaqt rejimida kuzatish uchun nanooltin–kremniy elektrodlarini kvant sezish texnologiyasi bilan birlashtiradi. Texnologiya farmatsevtika kompaniyalari, biotexnologiya tadqiqotchilari va diagnostika ishlab chiquvchilariga nishonni tasdiqlash, yetakchi birikmalarni kashf etish va aniq tahlillar kabi yo‘nalishlarda bog‘lanish affiniteti hamda molekulyar kinetikani tezroq va yuqori unumdorlikda o‘rganishga yordam berish uchun mo‘ljallangan.

Customer Service Representative

Manage customer orders, returns, and fulfillment for Qnity’s advanced electronics materials business. Coordinate with sales, supply chain, logistics, and manufacturing teams.

Tavsif

  • Connect customers with the business throughout the order-to-cash process
  • Resolve customer needs while coordinating with manufacturing, marketing and sales, supply chain, and other teams
  • Process customer orders using customer service workflows and systems
  • Handle indent orders and service invoicing requests
  • Coordinate customer returns in line with Qnity’s return policies
  • Stay informed about products, applications, business areas, and service offerings
  • Build customer relationships, understand their needs, and gather market intelligence
  • Coordinate assigned accounts, address issues proactively, and implement solutions
  • Join weekly supply chain meetings to review potential material delays
  • Identify and provide distinctive services that add value for customers
  • Match customer needs to Qnity’s capabilities and choose cost-effective solutions
  • Support commercial strategies with customers across multiple business areas
  • Provide backup coverage when needed
  • Answer sales team questions about pricing, inventory, and recent sales
  • Support the customer service aspects of the corporate Sarbanes-Oxley 404 compliance process

Talablar

  • A bachelor’s degree or equivalent is preferred
  • Build proficiency in the customer service representative role
  • Demonstrated ability to establish and maintain strong customer relationships
  • Adapt readily to changing conditions and personnel, demonstrating the competence and maturity needed to earn customer confidence
  • Identify improvement opportunities and escalate them for change management implementation
  • Strong interpersonal and written communication skills
  • Strong office skills
  • Salesforce.com experience is an advantage
  • Knowledge of SAP order-to-cash transactions
  • Intermediate to advanced Microsoft Excel skills are required, along with PowerPoint, Word, and Power BI
  • Demonstrated multitasking and project management skills, including turning needs into practical implementation plans
  • Demonstrated change management skills
  • Flexibility and adaptability in a dynamic, fast-paced team environment
  • Logistics, operations, or manufacturing experience is preferred

Imtiyozlar

  • Comprehensive compensation and benefits package
  • Equal opportunity employer
  • Reasonable accommodations are available to applicants with disabilities

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