Community Sports Partners
Community Sports Partners
11 – 50 Angajați
B2CSport
Community Sports Partners administrează baze sportive interioare și exterioare premium și programe comunitare în Mississauga, Ontario. Facilitățile sale includ terenuri cu gazon de nivel profesionist, săli de sport, iluminat LED, tribune și dotări auxiliare pentru sporturi precum fotbal, rugby, hochei pe iarbă, baschet și volei. Organizația îi deservește pe sportivii tineri și adulți prin programe și ligi precum SportStars, HoopStars, Mississauga Soccer și Volleyball Mississauga. De asemenea, coordonează închirieri de facilități, turnee și rezervări pentru antrenamente printr-un sistem de rezervări online și aplicația RecRivals, care oferă disponibilitate în timp real și gestionarea rezervărilor. Facilitățile sale principale sunt situate în Applewood Heights și Gordon Graydon.

Sports Sales Coordinator

Coordinate email and SMS marketing, facility bookings, sales follow-up, and pickup-game participation. Community Sports Partners operates sports and recreation businesses across Latin America.

Descriere

  • Plan and send email and SMS campaigns for facility bookings, pickup games, registrations, and promotions
  • Segment audiences using location, sport, interests, booking history, and engagement
  • Build and refine welcome, lead follow-up, abandoned-booking, reminder, repeat-booking, and win-back automations
  • Write English marketing copy and adapt brand assets for mobile-friendly emails
  • Verify audience settings, dates, time zones, pricing, links, personalization, and suppression rules before campaigns go live
  • Monitor delivery issues, bounces, complaints, and opt-outs; maintain consent records and list health
  • Test messages, timing, offers, and customer journeys; report enquiries, paid bookings, repeat participation, revenue, and engagement
  • Keep facility availability, dates, time slots, capacity, and approved prices accurate
  • Answer facility enquiries, recommend available times, prepare approved quotes, and follow bookings through payment confirmation
  • Maintain the sales pipeline, record commitments, and pursue renewals and repeat bookings
  • Work with operations and escalate pricing, contract terms, or conflicts beyond assigned authority
  • Create and update pickup-game listings
  • Track registrations and capacity, and use targeted outreach to fill open places
  • Coordinate schedules and details with local hosts and venue contacts
  • Handle player questions and waitlists, and communicate approved changes
  • Flag under-enrolled games, host shortages, and venue issues; escalate cancellation, refund, and safety decisions
  • Track attendance, feedback, and returning players to improve future games
  • Learn inventory, customer journeys, and internal processes; review campaigns and establish follow-up and quality checks
  • Manage the campaign calendar and sales pipeline, improve automations, and keep pickup-game coordination reliable

Cerințe

  • Practical experience creating email campaigns and automations
  • Direct experience with SMS marketing
  • Strong written and spoken English for conversations with North American customers
  • Confidence following up with leads, explaining offers, and asking customers to book
  • Careful attention to schedules, pricing, customer records, and competing deadlines
  • Experience using a CRM and email or SMS platform, such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp, or similar tools
  • Ability to use spreadsheets and reports to interpret conversion, bookings, and campaign results
  • Reliable communication and willingness to take ownership of follow-up until issues are resolved
  • Availability for evening and weekend shifts aligned with Toronto or Eastern time
  • Experience in sports, venue bookings, inside sales, event coordination, customer service, or ecommerce retention is an asset
  • Completion of the Culture Index survey
  • Completion of the English Criteria GAME assessment

Beneficii

  • Remote work from Latin America
  • Expected variable commissions of US$500–US$1,000
  • Evening and weekend shifts aligned with Toronto or Eastern time
  • Weekly schedule and commission terms will be agreed before hiring

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