GP Strategies Corporation este o companie globală de consultanță, educație și tehnologie pentru resurse umane, axată pe transformarea talentelor și învățarea la locul de muncă. Serviciile sale includ consultanță pentru învățarea organizațională, programe de învățare gestionate, dezvoltarea de conținut personalizat, furnizarea de instruire, tehnologii de învățare și adoptarea tehnologiilor pentru întreprinderi. Compania sprijină, de asemenea, dezvoltarea competențelor, dezvoltarea leadershipului, instruirea tehnică, precum și pregătirea și implementarea soluțiilor de inteligență artificială, prin combinarea expertizei umane cu instrumente bazate pe inteligență artificială.
Remote Learning Administrator, LMS and Training Coordination
Manage learning management system records, training logistics, reporting, and learner support. Help deliver GP Strategies’ global learning services while supporting the client in the EST time zone.
Descriere
- Manage enrollments, course assignments, schedules, and learner records in the Learning Management System.
- Coordinate training events and learning programs, completing logistical tasks accurately and on schedule.
- Assist instructors, facilitators, and stakeholders before, during, and after training sessions.
- Arrange participant communications, materials, virtual meeting setup, and other session administration.
- Maintain learner data, attendance, completion records, and training documentation.
- Prepare and share reports on business needs and learning activity effectiveness.
- Monitor shared inboxes and answer learner and stakeholder questions.
- Resolve LMS issues and refer complex requests for further support.
- Work with internal teams, vendors, and business stakeholders to deliver learning services smoothly.
- Communicate with distributed teams by email, Microsoft Teams, and other virtual platforms.
- Find ways to simplify processes and improve the learner experience.
- Follow established processes, service level agreements, and quality standards.
- Support the client during EST business hours.
Cerințe
- Experience in learning administration, training coordination, or LMS administration.
- Familiarity with Learning Management Systems; Saba LMS experience is helpful but not required.
- Strong organization and careful attention to detail.
- Ability to balance priorities and meet deadlines in a fast-moving environment.
- Strong written and spoken English communication skills.
- Problem-solving ability and a customer-focused approach.
- Proficiency with Microsoft Office, including Excel, Outlook, Word, and Teams.
- Ability to work independently and contribute effectively to a team.
- Experience supporting virtual, instructor-led, or blended learning programs is preferred.
- Experience with learning operations reporting and data analysis is preferred.
- Knowledge of learner registration, attendance tracking, and training compliance is preferred.
- Experience working with global stakeholders and cross-functional teams is preferred.
- Proficiency in written and spoken English.
- Availability to support the client in the EST time zone.
Beneficii
- Equal opportunity employer commitment.
- A supportive, collaborative, and respectful workplace.
- Work-from-home arrangement.