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Center for Internet Security
Center for Internet Security
201 – 500 Angajați
ConformitateInteligență artificialăSecuritate cibernetică
Center for Internet Security ajută companiile și persoanele fizice să își consolideze bazele securității cibernetice. Organizația dezvoltă resurse și instrumente practice pentru îmbunătățirea controalelor de securitate de bază, sprijinirea conformității cu cerințele privind confidențialitatea și încurajarea adoptării unor practici consacrate de securitate cibernetică. Activitatea sa pune accent pe colaborare, schimbul de cunoștințe și consolidarea rezilienței în fața riscurilor de securitate aflate în evoluție.
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Locurile de muncă ale companiei

Operations Support Specialist - Remote

Remote Operations Support Specialist supporting cybersecurity monitoring infrastructure for U.S. government networks. The role troubleshoots security devices, cloud services, hardware sensors, and customer issues.

USStatele Unite ale Americii
34 $ – 56 $ / oră
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăAsistență clienți
AnsibleCloudFirewalluriLinuxPerlPythonSecuritate ciberneticăTCP/IPUnix

Descriere

  • Triage incidents involving network security device monitoring
  • Resolve lower-tier support requests and escalate issues when necessary
  • Investigate and reproduce customer problems involving CIS monitoring services, cloud applications, and cybersecurity products
  • Coordinate with third-party vendors and customers on technical troubleshooting, device maintenance, and service outages
  • Configure, inventory, and ship Albert hardware sensors
  • Coordinate action items with Security Operations Center Analysts and other teams for after-hours and product-related work
  • Deliver responsive support to internal stakeholders and members
  • Support issue reproduction, fix and workaround testing, and quality assurance for new and enhanced products
  • Complete other assigned duties and responsibilities

Cerințe

  • Bachelor’s degree in computer science or a related field
  • At least four years of experience as a security administrator, network administrator, or equivalent practical knowledge
  • Working knowledge of security methodologies, processes, and technical solutions, including firewalls and intrusion detection systems
  • Strong knowledge of TCP/IP protocols, network analysis, and network and security applications
  • Extensive experience using Linux and Windows command-line tools
  • Extensive experience troubleshooting applications in Windows, macOS, and Linux environments
  • Exceptional attention to detail
  • Excellent customer service skills
  • Authorization to work in the United States
  • Additional relevant experience, or an associate degree combined with relevant experience, may substitute for the bachelor’s degree
  • Working knowledge of Unix operating systems
  • Experience with Perl, Python, Ansible, and Bash
  • Knowledge of IDS technologies such as Suricata
  • Knowledge of Agile methodologies

Beneficii

  • Availability for on-call support during critical incidents
  • Inclusive workplace that values diverse backgrounds, experiences, and perspectives

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