
Senior Customer Advocate at Boldr, Hybrid in Mexico
BoldrBoldr is seeking a senior customer advocate to deliver empathetic support across multiple channels, resolve technical issues and escalations, and improve customer experience operations.


Boldr is seeking a senior customer advocate to deliver empathetic support across multiple channels, resolve technical issues and escalations, and improve customer experience operations.

Manage filter-frame customer accounts, orders, inventory, and service issues for Graphic Packaging International, a paperboard packaging manufacturer. Coordinate with sales, logistics, planning, and manufacturing teams to support reliable order fulfillment.

Lead regional sales, branch operations, and customer advocacy for Benco Dental, the largest privately owned full-service dental distributor in the United States. Manage sales teams, service quality, logistics, and customer relationships across an assigned Michigan territory.

Support packaging customers after purchase by resolving issues and coordinating orders. Partner with production and distribution teams at Graphic Packaging International.

Support customers for Boldr by handling inquiries, complaints, escalations, and investigations with empathy and professionalism. The role focuses on issue resolution, customer satisfaction, and continuous service improvement.

Help public-safety software customers adopt Motorola Solutions products and achieve measurable operational results. Manage customer health, workflows, renewals, and expansion opportunities across assigned accounts.

Handle 65–75 daily calls for Erie Insurance, assisting policyholders, agents, claimants, and employees with billing, policy, and service concerns. Provide customer support from the Millcreek office while resolving issues across the insurer’s property and casualty business.

Create maps, demographic analyses, and web applications for TSCG’s commercial real estate clients. Support Atlanta brokers with location intelligence and retail market research.

Lead SkyWatch’s 3D, elevation, vessel-tracking, and vector-data products for its satellite-data platform. Build customer-facing geospatial applications and integrations serving GIS, city, and defence users.

Join Boldr as a Senior Customer Advocate supporting a global travel and adventure booking platform. Help customers and local hosts resolve questions, convert inquiries into bookings, and receive thoughtful, high-quality service.