Whippy
Whippy
11 – 50 Angajați
RecrutareSaaS
Whippy este o companie SaaS care dezvoltă o platformă de comunicare omnichannel bazată pe inteligență artificială pentru companii. Instrumentele sale cloud combină SMS-ul, comunicațiile vocale și VoIP, chatboturile, campaniile, automatizările fluxurilor de lucru și integrările, ajutând echipele să gestioneze procesele de recrutare, vânzări, asistență pentru clienți și recepție. Asistenții AI ai Whippy sprijină contactarea candidaților, calificarea potențialilor clienți și conversațiile cu clienții în mai multe limbi și prin diverse canale de comunicare, inclusiv interacțiuni non-stop.

Operations Associate, LATAM (Remote)

Support recruiting, billing, and administrative operations for Whippy’s AI communications platform. This remote LATAM role prefers candidates who can work from Buenos Aires on a hybrid basis.

Descriere

  • Source candidates through Sales Navigator and Juicebox for active openings
  • Write outreach messages from the CEO’s LinkedIn account in his voice
  • Manage candidate responses and direct interested applicants to screening calls or Looms
  • Keep Ashby updated, coordinate interviews and reference checks, and collect interviewer feedback
  • Prepare a weekly recruiting funnel report covering outreach, acceptance, responses, screenings, and hires
  • Track failed payments and overdue invoices in Stripe
  • Pursue outstanding payments and reconcile incoming checks
  • Manage upgrades, downgrades, and churn across Stripe, HubSpot, and internal systems
  • Maintain accurate HubSpot records that reflect customer contracts, usage, and payment status
  • Coordinate Deel onboarding and offboarding, travel and dinner arrangements, and vendor-list updates
  • Expand into partner administration, process documentation, and other operational initiatives

Cerințe

  • Excellent written English, which is the primary indicator of success in this role
  • Fluent written and spoken English
  • Availability to work during US Eastern hours
  • Strong organization and dependable ownership of assigned tasks
  • Comfort managing daily outreach goals and tracking funnel metrics
  • A curious, receptive, and low-ego approach to learning and collaboration
  • Current use of AI tools and enthusiasm for automating workflows
  • Sound judgment and initiative to spot tasks without an assigned owner
  • Ideally, 1–3 years of experience as an SDR, recruiting coordinator, or operations associate at a SaaS or technology company selling to the US market
  • Experience with Stripe, HubSpot, or Ashby is helpful but not required

Beneficii

  • Monthly performance bonus is included in total compensation
  • WeWork membership for hires based in Buenos Aires
  • Direct exposure to the CEO and the opportunity to learn how a business operates
  • Career growth into operations and partner administration
  • Remote work available across Latin America
  • Hybrid work option at the WeWork office in Vicente Lopez for candidates in Buenos Aires

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