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RTX
RTX
ConsultanțăIndustria prelucrătoareLogistică
RTX este o companie globală din domeniul aerospațial și al apărării, care dezvoltă tehnologii pentru zboruri conectate și sustenabile, precum și sisteme avansate de apărare. Companiile sale includ Collins Aerospace, Pratt & Whitney și Raytheon și acoperă domenii precum aviația, propulsia, sistemele aerospațiale și soluțiile de apărare antirachetă. Compania lucrează la inițiative precum modernizarea nucleului motorului F135 și pune accent pe inovarea inginerească, responsabilitatea corporativă, sustenabilitatea și diversitatea, echitatea și incluziunea în cadrul forței sale de muncă.
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Locurile de muncă ale companiei

HR Operations Analyst - Hybrid in Cedar Rapids or Farmington

Support RTX’s aerospace and defense workforce through HR advisory services, complex case management, and operational improvement. This full-time hybrid position is based within commuting distance of Cedar Rapids, Iowa, or Farmington, Connecticut.

USStatele Unite ale AmericiiCTConnecticutIAIowa
57.200 $ – 108.800 $ / an
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăResurse umane
ServiceNow

Descriere

  • Support four HR operations areas: Advisory and Engagement, Complex Case Management, Operational Excellence, and Strategic Collaboration
  • Assist employees and managers through calls, chats, and cases in a contact center setting
  • Assess employee and manager needs and explain company policies and self-service options
  • Help resolve complex employee concerns
  • Research HR matters while handling sensitive information with sound professional judgment
  • Contribute to process recommendations and operational improvement initiatives
  • Help enhance the employee experience and improve operational and service delivery workflows
  • Partner with U.S. People Services teams to provide a consistent stakeholder experience
  • Use insights to identify opportunities for ongoing improvement

Cerințe

  • A university degree or equivalent experience is typically required
  • Professional experience demonstrating problem-solving and customer-focused service
  • Proficiency with Microsoft Office applications
  • Authorization to work in the United States without current or future immigration sponsorship from the company
  • Prior experience in human resources or a customer-facing service environment
  • Knowledge of HR policies or a specialty such as compensation, benefits, payroll, talent management, or employee relations
  • Experience supporting internal or external customers by phone or chat in a contact center environment
  • Experience using HR platforms such as Workday or ServiceNow
  • Strong written and verbal communication skills, including empathy and supportive guidance
  • Careful attention to detail and effective organization when managing multiple tasks
  • Ability to work independently and collaboratively
  • Residence within commuting distance of Farmington, Connecticut, or Cedar Rapids, Iowa
  • No security clearance is required

Beneficii

  • Healthcare coverage
  • Wellness programs
  • Retirement benefits
  • Work/life support benefits
  • Parental leave, including paternal leave
  • Flexible work schedules
  • Achievement awards
  • Educational assistance
  • Backup care for children or adults
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability coverage
  • Long-term disability coverage
  • 401(k) matching
  • Flexible spending accounts
  • Employee assistance program
  • Employee Scholar Program
  • Paid time off
  • Paid holidays
  • Annual short-term and/or long-term incentive compensation programs may be available

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