Classiq Technologies
Classiq Technologies
Classiq Technologies dezvoltă software pentru calculul cuantic, combinând un compilator, un mediu de dezvoltare integrat și un sistem de operare pentru dezvoltatorii de aplicații cuantice. Platforma sa folosește automatizarea pentru a sintetiza și optimiza circuite cuantice la un nivel înalt, ajutând utilizatorii să lucreze cu algoritmi cuantici fără să gestioneze fiecare detaliu de implementare de nivel scăzut. Tehnologia Classiq este concepută pentru a se conecta la hardware cuantic existent și la medii cloud, reunind expertiza în mecanica cuantică și ingineria software clasică pentru a sprijini dezvoltarea aplicațiilor cuantice.

Customer Success Manager – Quantum Computing | Illinois Remote

Lead customer success for Classiq’s quantum computing platform, guiding customers from onboarding through expansion. Own renewals, measurable outcomes, stakeholder relationships, and feedback that informs product development.

Descriere

  • Build lasting customer partnerships that strengthen engagement, satisfaction, renewals, and growth
  • Manage the customer journey from onboarding and adoption through ongoing engagement
  • Turn customer objectives into practical success plans with clearly defined outcomes
  • Partner with technical teams to resolve customer challenges and exchange effective practices
  • Own the renewal process by demonstrating value and uncovering expansion opportunities
  • Represent customer needs internally and contribute feedback to product roadmap decisions
  • Help customers realize greater value from Classiq’s quantum software, from onboarding through expansion
  • Work cross-functionally with product, engineering, and sales

Cerințe

  • Bachelor’s degree in mathematics, computer science, engineering, physics, or a comparable STEM discipline
  • A master’s degree, such as an M.Sc. or M.B.A., is advantageous
  • At least three years of experience in customer success, technical account management, or a comparable customer-facing role within quantum computing, software, cloud, deep tech, or another advanced technology sector
  • Demonstrated success managing complex customer relationships involving renewals and growth conversations with technical and business stakeholders
  • Strong technical aptitude and the ability to learn sophisticated software tools quickly
  • Proactive, curious, and collaborative approach with enthusiasm for quantum technology, innovation, and customer success
  • Capability in conflict resolution, expectation setting, and consultative customer engagement
  • Exposure to quantum computing or related fields is beneficial
  • Excellent written and verbal communication skills
  • Experience using current AI tools
  • Programming experience is beneficial
  • Ability to travel up to 20% of the time

Beneficii

  • The role requires willingness to travel up to 20% of the time

Locuri de muncă similare

Avantor

Operations Coordinator – Laboratory Inventory and Shipping

Avantor

Coordinate laboratory inventory, purchasing, shipping, and customer service for Avantor’s scientific customers. The role also supports hazardous materials shipments, reporting, and inventory systems.

Deschide
Endless Studios

Game Design Curriculum Developer (Unity)

Endless Studios

Develop game design lessons for Florida high school career and technical education programs using Endless Studios’ Endstar engine. Create Unity bridge lessons, assessments, teacher guides, and classroom tutorials.

Deschide
Nivoda

Senior AI/ML Engineer, Remote in the United States

Nivoda

Develop ranking, recommendation, and multimodal search systems for Nivoda’s global jewellery marketplace and jeweller storefronts. Build production machine learning capabilities across search, product discovery, and image matching.

Deschide