Classiq Technologies
Classiq Technologies
51 – 200 Қызметкерлер
КонсалтингЛогистикаӨндіріс
Classiq Technologies кванттық есептеулерге арналған бағдарламалық жасақтама әзірлейді. Компания кванттық әзірлеушілерге арналған компиляторды, интеграцияланған әзірлеу ортасын және операциялық жүйені біріктіреді. Оның платформасы кванттық схемаларды жоғары деңгейде синтездеу және оңтайландыру үшін автоматтандыруды пайдаланады. Бұл пайдаланушыларға төмен деңгейдегі іске асырудың әрбір егжей-тегжейін басқармай-ақ, кванттық алгоритмдермен жұмыс істеуге мүмкіндік береді. Classiq технологиясы қолданыстағы кванттық жабдықпен және бұлтты орталармен байланысуға бейімделген. Ол кванттық механика саласындағы білімді классикалық бағдарламалық жасақтама инженериясымен ұштастырып, кванттық қолданбаларды әзірлеуді қолдайды.

Customer Success Manager – Quantum Computing | Illinois Remote

Lead customer success for Classiq’s quantum computing platform, guiding customers from onboarding through expansion. Own renewals, measurable outcomes, stakeholder relationships, and feedback that informs product development.

Сипаттама

  • Build lasting customer partnerships that strengthen engagement, satisfaction, renewals, and growth
  • Manage the customer journey from onboarding and adoption through ongoing engagement
  • Turn customer objectives into practical success plans with clearly defined outcomes
  • Partner with technical teams to resolve customer challenges and exchange effective practices
  • Own the renewal process by demonstrating value and uncovering expansion opportunities
  • Represent customer needs internally and contribute feedback to product roadmap decisions
  • Help customers realize greater value from Classiq’s quantum software, from onboarding through expansion
  • Work cross-functionally with product, engineering, and sales

Талаптар

  • Bachelor’s degree in mathematics, computer science, engineering, physics, or a comparable STEM discipline
  • A master’s degree, such as an M.Sc. or M.B.A., is advantageous
  • At least three years of experience in customer success, technical account management, or a comparable customer-facing role within quantum computing, software, cloud, deep tech, or another advanced technology sector
  • Demonstrated success managing complex customer relationships involving renewals and growth conversations with technical and business stakeholders
  • Strong technical aptitude and the ability to learn sophisticated software tools quickly
  • Proactive, curious, and collaborative approach with enthusiasm for quantum technology, innovation, and customer success
  • Capability in conflict resolution, expectation setting, and consultative customer engagement
  • Exposure to quantum computing or related fields is beneficial
  • Excellent written and verbal communication skills
  • Experience using current AI tools
  • Programming experience is beneficial
  • Ability to travel up to 20% of the time

Артықшылықтар

  • The role requires willingness to travel up to 20% of the time

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