Ryan
Ryan
Ryan este o companie globală de servicii și software fiscal, care ajută organizațiile să își îmbunătățească performanța fiscală, să își protejeze fluxul de numerar și să gestioneze riscurile de conformitate. Activitatea sa acoperă recuperarea taxelor, consultanța, conformitatea, serviciile juridice și tehnologia, cu specialiști concentrați pe identificarea erorilor, reducerea plăților excedentare inutile și dezvoltarea unor soluții practice pentru nevoi fiscale complexe. Ryan sprijină clienții corporativi importanți prin consultanță strategică și gestionarea fiscală susținută de tehnologie.

Client Services Manager at Ryan - Plano, TX Hybrid

Ryan is seeking a Client Services Manager in Plano, Texas, to develop business, strengthen client relationships, and support sales growth. The hybrid role requires at least 50% independent travel.

Descriere

  • Present the firm’s vision and capabilities to prospective markets
  • Consult with clients and prospects to develop tailored solutions
  • Expand existing accounts through cross-selling
  • Identify and cultivate qualified prospects and new business relationships
  • Collaborate with Client Services Directors and a Principal
  • Support business development efforts for current and prospective clients
  • Meet with clients and prospects to discuss potential engagements
  • Research and pursue opportunities that can generate new business
  • Conduct cold outreach and sustain contact by phone and email
  • Develop and maintain relationships with important prospects and clients
  • Participate in local and national business development meetings
  • Prepare responses to engagement letters, MSAs, agreements, and proposals
  • Maintain thorough knowledge of the firm’s services and alliance-partner offerings
  • Use online resources, including OneSource, to identify opportunities
  • Track service delivery timelines and compliance with Client Service Principles
  • Proactively identify emerging client needs and concerns
  • Keep prospect information current in the Prospect Register and Salesforce.com
  • Coordinate sales and joint-selling initiatives with Client Services and Service Delivery teams
  • Monitor tax developments that may present sales opportunities
  • Create closing materials such as presentations and engagement letters
  • Evaluate business and commercial drivers to identify operational improvement, risk, and re-engineering opportunities
  • Take on additional projects and responsibilities as assigned
  • Provide limited oversight to Business Development staff by training employees, distributing assignments, and reviewing work for accuracy and completeness

Cerințe

  • Substantial experience in business development
  • Strong written and verbal communication abilities
  • Professional presentation and conduct
  • Relationship-focused approach to working with people
  • Ability to manage multiple priorities, respond urgently under pressure, and work effectively within a business development team
  • Receptiveness to guidance and direction
  • Bachelor’s degree and at least five years of experience, including business development work
  • Working knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook
  • Experience using document management platforms such as Microsoft SharePoint, Google Drive, Dropbox, or eFileCabinet
  • Experience with enterprise resource planning systems such as Workday, PeopleSoft, Oracle, or SAP
  • CRM experience entering, reviewing, and reporting sales data in platforms such as Salesforce, Microsoft Dynamics, OnContact, or NetSuite
  • Valid driver’s license
  • Ability to travel independently at least 50% of the time

Beneficii

  • Hybrid work options
  • Recognition through an award-winning workplace culture
  • Generous personal time off program
  • Fourteen weeks of fully paid parental leave, including adoption
  • Monthly gym membership or gym equipment reimbursement
  • Benefits coverage beginning on the first day
  • 401(k) plan with employer matching
  • Tuition reimbursement after one year of service
  • Fertility assistance program
  • Eligibility for a four-week company-paid sabbatical after five years of service

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