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Olsson este o companie de servicii inginerești și de mediu care dezvoltă soluții practice pentru comunități și pentru locurile în care oamenii trăiesc și lucrează. Fondată în 1956, compania reunește echipe care activează în domeniile ingineriei, planificării, proiectării, tehnologiei, managementului de mediu și serviciilor pe teren, concentrându-se pe proiecte care sprijină dezvoltarea durabilă a comunităților.
Client Manager, Site Design – Dallas Hybrid
Lead client relationships, account delivery, and growth initiatives for Olsson’s site-design engineering projects. Drive communication plans, service execution, cross-selling, and repeat business.
Descriere
- Act as the primary contact for an assigned client, division, or team-level account
- Build lasting client relationships and maintain high satisfaction
- Oversee client service delivery for the team
- Manage strategic accounts across one or more teams
- Partner with project managers to guide project execution plans
- Build knowledge of each client’s business and industry
- Present growth strategies, uncover opportunities, and cross-sell services
- Develop client-specific communication plans and deliver regular project updates and reports
- Carry out client growth plans and cross-selling initiatives
- Earn repeat business through outstanding client service
- Set expectations and negotiate mutually effective outcomes
- Work with internal leaders to resolve client concerns and conflicts
- Use client feedback to inform decisions
Cerințe
- Bachelor’s degree in engineering or a related field preferred
- At least eight years of progressively responsible client experience
- Excellent communication skills
- Collaborative approach and ability to contribute effectively on a team
- Willingness to travel for office activities, client meetings, and site visits as needed
Beneficii
- Competitive 401(k) matching
- Individualized career development pathways
- Flexible working arrangements
- Wellness program supporting a balanced lifestyle
- Full-time benefits package with medical, vision, dental, and paid time off
- Performance-based bonus program
- Opportunity to contribute to work that benefits communities
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