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Oxford Collection Hotels
Oxford Collection Hotels
501 – 1.000 Angajați
Alimente și băuturiCălătoriiOspitalitate
Oxford Collection Hotels este o companie regională de ospitalitate care administrează proprietăți de tip boutique și unități axate pe suite în Washington, Oregon, Idaho și California. Portofoliul său combină hoteluri cu servicii complete cu suite concepute pentru șederi prelungite, oferind servicii personalizate, facilități gratuite precum micul dejun și spații sociale, precum și unități de cazare inspirate de caracterul fiecărei destinații. Compania sprijină, de asemenea, rezervările directe, ofertele speciale și sejururile pentru grupuri și întâlniri.
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Locurile de muncă ale companiei

Assistant General Manager – Oxford Suites Boise (Onsite)

Support daily operations at Oxford Suites Boise by leading departments, maintaining service standards, managing financial performance, and developing hotel staff.

USStatele Unite ale AmericiiIDIdahoLa sediuNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager

Descriere

  • Assist the General Manager with daily hotel operations.
  • Maintain guest satisfaction, operational efficiency, sanitation, cleanliness, and team performance.
  • Lead department managers across front office, housekeeping, food and beverage, and maintenance.
  • Manage operating expenses, labor costs, budgets, forecasts, and profitability.
  • Conduct monthly and quarterly budget and profit-and-loss reviews.
  • Review invoices, direct billing, collections, payments, and account reconciliations.
  • Act as the direct supervisor and primary contact for department leaders.
  • Support hotel objectives, property enhancements, and capital expenditure recommendations.
  • Inspect the property’s presentation and attend management and departmental meetings.
  • Coordinate with the home office and assume General Manager responsibilities during absences.
  • Support department managers with recruiting, hiring, training, coaching, development, and performance reviews.
  • Investigate employee relations and safety matters and assist with return-to-work processes.
  • Review staff schedules and process payroll in accordance with labor laws.
  • Anticipate guest needs, improve experiences, and resolve complaints.
  • Track guest feedback and introduce service improvements.
  • Complete daily activity reports and communicate information between shifts.
  • Follow attendance policies and perform additional assigned responsibilities.

Cerințe

  • High school diploma or equivalent is required.
  • A two- or four-year college degree is preferred.
  • At least three years of progressive hotel or related hospitality experience is required.
  • Previous General Manager experience is preferred.
  • Must be a United States citizen or hold a valid work permit.
  • Must have a valid driver’s license and meet company driving standards.
  • Strong computer skills are required.
  • Excellent organizational and time-management abilities are required.
  • Must be available for extended hours, including nights, evenings, and weekends.
  • Occasional overnight travel is required.
  • Must perform specified grasping, manipulation, repetitive hand and arm movements, squeezing, and overhead reaching.
  • Must work indoors or outdoors and remain standing throughout the day.
  • Must frequently lift up to 20 pounds and occasionally lift up to 50 pounds with assistance.
  • Must occasionally bend, squat, crawl, kneel, push, pull, walk on uneven surfaces, and climb stairs.
  • Must be able to work outdoors in rain, wind, snow, and heat.
  • Successful completion of pre-employment screening is required.

Beneficii

  • Competitive compensation with performance-based incentives.
  • Medical, dental, and vision coverage.
  • 401(k) plan with profit sharing.
  • Generous paid time off.
  • Exclusive discounts at company properties.
  • Ongoing training, leadership development, and career advancement opportunities.

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