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City Wide Facility Solutions Jacksonville
City Wide Facility Solutions Jacksonville
51 – 200 Angajați
Asistență medicalăConstrucțiiLogistică
City Wide Facility Solutions Jacksonville oferă servicii integrate de administrare a facilităților pentru organizațiile care au nevoie de asistență de încredere în domeniul curățeniei, serviciilor de întreținere și mentenanței. Oferta sa include peste 20 de servicii pentru facilități, coordonate printr-un singur punct de contact care ajută la gestionarea comunicării și a proiectelor de la început până la final. Compania deservește medii diverse, inclusiv reprezentanțe auto, camere curate, birouri comerciale și unități medicale, ca parte a prezenței City Wide în Statele Unite și Canada.
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Locurile de muncă ale companiei

PM Account Compliance Supervisor

Oversee service quality and contractor compliance for City Wide’s facility services accounts. The role coordinates inspections, client issues, contractors, and nightly operations.

USStatele Unite ale AmericiiCOColorado
42.000 $ – 48.000 $ / an
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăConformitate

Descriere

  • Build strong working relationships with independent contractors and in-house staff, sharing client priorities and resolving problems together.
  • Review each account’s scope of work and service quality to support client retention and win new business.
  • Keep the Facility Services Manager informed each day about urgent issues, including through a nightly recap by email or phone.
  • Recommend contractor assignments, uphold client standards and company guidelines, and remove contractors who fail to meet service-level agreements.
  • Oversee inspections, customer complaints and requests, new client launches, and matters requiring VIP attention.
  • Enforce client policies and procedures, including the approval and proper use of cleaning tools and equipment.
  • Work independently and collaboratively across industrial, manufacturing, office, medical, retail, and other facilities.
  • Escalate client concerns to management and involve colleagues as needed to address client needs.
  • Carry out other duties as needed.

Cerințe

  • High school diploma or equivalent experience in the commercial janitorial services industry.
  • At least three years of management experience, including coaching, motivating, developing, and leading teams across multiple units or locations.
  • Experience in building services, facilities, janitorial work, or a related industry is a plus.
  • Strong planning and organizational skills, with close attention to detail.
  • Excellent communication and interpersonal skills.
  • An innovative approach and commitment to continuous process improvement.
  • CRM experience is preferred.
  • Role involves frequent sitting, bending, standing, and walking.
  • Ability to lift up to 25 pounds.

Beneficii

  • Health insurance
  • 401(k) retirement plan
  • Paid time off
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Flexible schedule
  • Retention bonuses
  • Car allowance

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