City Wide Facility Solutions Jacksonville
City Wide Facility Solutions Jacksonville
City Wide Facility Solutions Jacksonville zagotavlja celovito upravljanje objektov za organizacije, ki potrebujejo zanesljivo podporo pri čiščenju, vzdrževanju higiene in tehničnem vzdrževanju. Njihova ponudba vključuje več kot 20 storitev za objekte, ki jih usklajuje ena kontaktna oseba ter pomaga voditi komunikacijo in projekte od začetka do konca. Podjetje deluje v različnih okoljih, vključno z avtomobilskimi saloni, čistimi prostori, poslovnimi pisarnami in zdravstvenimi ustanovami, kot del prisotnosti podjetja City Wide po Združenih državah Amerike in Kanadi.

PM Account Compliance Supervisor

Oversee service quality and contractor compliance for City Wide’s facility services accounts. The role coordinates inspections, client issues, contractors, and nightly operations.

Opis

  • Build strong working relationships with independent contractors and in-house staff, sharing client priorities and resolving problems together.
  • Review each account’s scope of work and service quality to support client retention and win new business.
  • Keep the Facility Services Manager informed each day about urgent issues, including through a nightly recap by email or phone.
  • Recommend contractor assignments, uphold client standards and company guidelines, and remove contractors who fail to meet service-level agreements.
  • Oversee inspections, customer complaints and requests, new client launches, and matters requiring VIP attention.
  • Enforce client policies and procedures, including the approval and proper use of cleaning tools and equipment.
  • Work independently and collaboratively across industrial, manufacturing, office, medical, retail, and other facilities.
  • Escalate client concerns to management and involve colleagues as needed to address client needs.
  • Carry out other duties as needed.

Zahteve

  • High school diploma or equivalent experience in the commercial janitorial services industry.
  • At least three years of management experience, including coaching, motivating, developing, and leading teams across multiple units or locations.
  • Experience in building services, facilities, janitorial work, or a related industry is a plus.
  • Strong planning and organizational skills, with close attention to detail.
  • Excellent communication and interpersonal skills.
  • An innovative approach and commitment to continuous process improvement.
  • CRM experience is preferred.
  • Role involves frequent sitting, bending, standing, and walking.
  • Ability to lift up to 25 pounds.

Ugodnosti

  • Health insurance
  • 401(k) retirement plan
  • Paid time off
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Flexible schedule
  • Retention bonuses
  • Car allowance

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