Phoenix Group
Phoenix Group
Phoenix Group ir Apvienotajā Karalistē bāzēts finanšu pakalpojumu uzņēmums, kas koncentrējas uz ilgtermiņa uzkrājumiem un pensiju risinājumiem, kā arī specializējas slēgtos pensiju un dzīvības apdrošināšanas portfeļos. Uzņēmums pārvalda izveidotus portfeļus, kas vairs nav pieejami jauniem klientiem, vienlaikus turpinot apkalpot apdrošinājuma ņēmējus ar atvērto uzņēmējdarbības virzienu, tostarp Standard Life un SunLife, starpniecību. Uzņēmuma klientu zīmoli ietver arī Phoenix Life un ReAssure. Phoenix Group komandas strādā birojos visā Apvienotajā Karalistē, un uzņēmumam ir arī darbība Dublinā un Frankfurtē. Tās atbalsta klientus, kolēģus un kopienas uzņēmuma finanšu un apdrošināšanas biznesā.

Senior Quality Control Consultant, Financial Advice

Monitor the quality of regulated financial advice at Standard Life, a retirement savings and income specialist. Assess customer outcomes, customer experience, conduct risk and compliance.

Apraksts

  • Oversee quality monitoring across the Advice business
  • Review calls and process outputs
  • Assess quality with a focus on customer outcomes and experience
  • Apply the Quality Framework when conducting assessments

Prasības

  • Substantial experience as a Senior Advice Quality Consultant, with a strong financial services background
  • Practical understanding of risk management and regulatory requirements
  • Knowledge of life and pensions is preferred
  • Experience in an Advice Quality Control setting is an advantage
  • Expert understanding of the regulated Advice landscape
  • Relevant experience in Quality Control and/or Financial Advice
  • Ability to balance customer outcomes, customer experience, conduct risk and commercial considerations
  • A Level 4 Financial Planning qualification or equivalent diploma is essential

Priekšrocības

  • Indicative bonus of 16% to 32%
  • Private medical cover
  • 38 days of annual leave
  • Pension plan
  • Life assurance worth 12 times salary
  • Career breaks
  • Income protection
  • Three volunteering days
  • Part-time, job-share and other flexible working options

Saistītās vakances

Cambium Learning Group

Senior Human Resources Business Partner

Cambium Learning Group

Shape business-unit people strategy at Cambium Learning Group by advising executives on organizational design, talent, and change. Lead workforce planning, succession, and employee relations in a remote role based in the United States.

Atvērt