Phoenix Group
Phoenix Group
Phoenix Group ब्रिटेन में स्थित वित्तीय सेवाओं की कंपनी है, जो दीर्घकालिक बचत और सेवानिवृत्ति पर केंद्रित है तथा बंद पुस्तिका वाली पेंशन और जीवन बीमा में विशेषज्ञता रखती है। यह उन स्थापित पोर्टफोलियो का प्रबंधन करती है जो अब नए ग्राहकों के लिए खुले नहीं हैं, साथ ही Standard Life और SunLife जैसे खुले व्यवसायों के माध्यम से पॉलिसीधारकों को सेवाएँ देती रहती है। इसके ग्राहक ब्रांडों में Phoenix Life और ReAssure भी शामिल हैं। Phoenix Group की टीमें पूरे ब्रिटेन में स्थित कार्यालयों के साथ-साथ डबलिन और फ्रैंकफर्ट में अतिरिक्त संचालन के माध्यम से काम करती हैं और इसके वित्त तथा बीमा व्यवसायों में ग्राहकों, सहकर्मियों और समुदायों का सहयोग करती हैं।

Senior Quality Control Consultant, Financial Advice

Monitor the quality of regulated financial advice at Standard Life, a retirement savings and income specialist. Assess customer outcomes, customer experience, conduct risk and compliance.

विवरण

  • Oversee quality monitoring across the Advice business
  • Review calls and process outputs
  • Assess quality with a focus on customer outcomes and experience
  • Apply the Quality Framework when conducting assessments

आवश्यकताएँ

  • Substantial experience as a Senior Advice Quality Consultant, with a strong financial services background
  • Practical understanding of risk management and regulatory requirements
  • Knowledge of life and pensions is preferred
  • Experience in an Advice Quality Control setting is an advantage
  • Expert understanding of the regulated Advice landscape
  • Relevant experience in Quality Control and/or Financial Advice
  • Ability to balance customer outcomes, customer experience, conduct risk and commercial considerations
  • A Level 4 Financial Planning qualification or equivalent diploma is essential

लाभ

  • Indicative bonus of 16% to 32%
  • Private medical cover
  • 38 days of annual leave
  • Pension plan
  • Life assurance worth 12 times salary
  • Career breaks
  • Income protection
  • Three volunteering days
  • Part-time, job-share and other flexible working options

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