Honeydew Health ir televeselības platforma, kuras mērķis ir padarīt dermatoloģisko aprūpi tiešsaistē pieejamāku. Uzņēmums, izmantojot virtuālas konsultācijas, savieno pacientus ar licencētiem dermatoloģijas pakalpojumu sniedzējiem, lai palīdzētu risināt bieži sastopamas ādas problēmas, piemēram, akni un ekzēmu. Aprūpe var ietvert personalizētus ārstēšanas plānus, recepšu medikamentus, lokālu terapiju un pastāvīgu atbalstu. Ērta digitālā pieredze ietver iespēju pieteikties vizītei tajā pašā dienā un saņemt recepšu medikamentus ar bezmaksas piegādi.
Remote Care Coordinator
Support patients using Honeydew Health’s digital dermatology platform, helping coordinate their care from a remote setting. Manage communication with pharmacies, labs, providers, and insurers while tracking treatment progress and resolving care obstacles.
Amerikas Savienotās Valstis
Alabama
Arizona
Florida
Aidaho
Luiziāna
Merilenda
Mičigana
Misisipi
Misūri
Ņūdžersija
Ņujorka
Ziemeļkarolīna
Ohaio
Pensilvānija
Dienvidkarolīna
Teksasa
Jūta
Virdžīnija
Viskonsina15 $ / stunda
AttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuAprūpes koordinatorsVispārīgiApraksts
- Write clear, warm, professional messages to patients through the app, the channel for 99% of patient interactions.
- Respond thoughtfully in writing and anticipate patients’ questions.
- Call pharmacies and labs to resolve prescription, insurance, and delivery issues.
- Coordinate with dermatology providers to keep care plans on track.
- Keep detailed and accurate patient records.
- Facilitate communication among patients, providers, and insurance companies.
- Work with medical teams to communicate practical care plans.
- Track patient progress through ongoing messages, address obstacles, and support treatment journeys.
Prasības
- High school diploma or equivalent.
- Excellent written and verbal communication, with a clear, warm, professional approach across channels.
- A personal Mac or Windows laptop or desktop computer; tablets, Chromebooks, iPads, and phones are not suitable.
- Typing speed of at least 40 words per minute.
- Comfort using Gmail and Chrome or similar tools.
- Reliable internet and a private, HIPAA-compliant workspace.
- An empathetic, professional approach to customer service.
- Ability to work independently.
- Openness to feedback, collaboration, and direct communication.
- Availability to work full-time, at least 35 hours per week.
- Flexibility to work evenings, weekends, holidays, and any day of the week; availability seven days a week is required during the first 90 days.
- Ability to check in several times a day between 9 a.m. and 10 p.m. Eastern and complete tasks within four hours on weekdays and six hours on weekends.
- Must be authorized to work for any employer in the United States.
- Visa sponsorship is not available for this role.
Priekšrocības
- Fully remote work flexibility.
- Paid training.
- Opportunities to grow within the company.
- A $100 monthly technology stipend.
- Free Honeydew membership.
- Direct access to new dermatology treatments.
- 20% discount on Honeydew products.
- Peer recognition through Motivosity.