A Place To Turn
A Place To Turn
A Place To Turn is a Southern California mental health and wellness practice offering psychotherapy and integrative care for people navigating trauma, anxiety, depression, and relationship challenges. Its services include EMDR, cognitive behavioral therapy, hypnotherapy, neurofeedback, couples and family therapy, and other holistic approaches. Alongside individual clinical care, the practice runs group classes, coaching programs, women’s wellness retreats, and educational media. Its work brings together trauma-focused treatment and wellness programming across several Southern California communities.

Part-Time Assistant Care Coordinator

Support client intake, clinician matching, insurance coordination, and records at a mental health therapy practice. This hybrid role is based in Westlake Village, California.

Aprašymas

  • Work closely with the Care Services Manager
  • Act as the first contact for prospective clients by phone, email, and text
  • Give clients a welcoming, helpful service experience
  • Manage new client onboarding, including clinician matching, insurance coordination with the billing team, portal setup, and intake paperwork
  • Keep client records accurate and create profiles in SimplePractice
  • Coordinate with clients, clinicians, and colleagues on transfers, cancellations, rescheduling, and clinician changes
  • Partner with the leadership team on client care, efficient workflows, and administrative projects

Reikalavimai

  • A friendly, approachable manner and a strong interest in helping others
  • Strong communication, organization, and customer service abilities
  • Experience with SimplePractice, Podium, or Webflow is a plus
  • Insurance verification experience is a plus
  • Experience in mental health or healthcare is preferred
  • Ability to work on-site when required
  • Available Monday through Friday, 9 a.m. to 1 p.m.; hours may increase as the role grows

Privalumai

  • Flexible work-from-home options are available

Susiję darbai

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