pso vertriebsprogramme GmbH
pso vertriebsprogramme GmbH
pso vertriebsprogramme GmbH — бизнеске арналған цифрлық сату және ынталандыру шешімдерін әзірлейтін неміс консалтингтік және маркетингтік компаниясы. Оның қызметі рефералдық бағдарламаларды, серіктестер басқаратын сату желілерін, омниканалды сату платформаларын және ақшалай сыйақыларды, ваучерлер мен тауарларды қамтитын сыйақыларды ұсыну үдерістерін қамтиды. Компания сондай-ақ Centrical сияқты құралдар арқылы қызметкерлердің жұмысқа тартылуын және сату нәтижелілігін қолдап, клиенттеріне клиент тартуға, ұстап қалуға, қамтуды кеңейтуге және кірісті арттыруға бағытталған ауқымды бағдарламалар құруға көмектеседі. Логистика саласындағы тәжірибесін де операциялық құзыреттеріне қосатын pso vertriebsprogramme GmbH тиімдірек сату экожүйелерін іздейтін ұйымдар үшін стратегияны, технологияны және бағдарламаны іске асыруды біріктіреді.

Junior Customer Success Manager – B2B SaaS | Cologne Hybrid

Support B2B SaaS customers through onboarding, relationship management, retention, and performance improvement. This hybrid Cologne role focuses on data-informed customer success and cross-functional collaboration.

Сипаттама

  • Manage an existing portfolio of B2B customers independently while developing lasting relationships
  • Learn each customer’s needs and help them achieve greater value from SaaS solutions
  • Lead the complete onboarding journey for new customers using SaaS platforms
  • Spot emerging opportunities and risks early, then shape appropriate solutions with customers
  • Partner with Sales, Marketing, and IT Development to deliver a consistent customer experience
  • Run data-informed projects and track the KPIs that measure progress
  • Turn customer feedback into ongoing improvements to products and services

Талаптар

  • A degree in business administration, economics, or a comparable qualification; career changers are also welcome
  • One to two years of experience in areas such as project management, account management, customer success, or sales
  • Strong communication and presentation abilities
  • Capacity to coordinate several projects at the same time
  • A quick grasp of new concepts and the ability to make sense of complex topics
  • Familiarity with agile Scrum methods is advantageous
  • Confidence working in both German- and English-speaking environments

Артықшылықтар

  • Flexible working hours with core availability from 10:00 a.m. to 4:00 p.m.
  • 30 days of annual leave
  • Time off in lieu for overtime worked
  • Permanent employment contract
  • A forward-looking workplace
  • Open culture with flat organizational structures
  • Weekly food day
  • Regular team events
  • Up to three days of mobile work each week
  • Individual working arrangements that support balance across family, friends, and work

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