Arrow Components
Arrow Components
Arrow Components компаниясы Arrow Electronics-тің электрондық коммерция нарығы болып табылатын arrow.com сайтын басқарады. Платформа электрондық инженерлер мен технологиялық компанияларға электрондық компоненттердің кең таңдауын, сондай-ақ өнім әзірлеуді қолдайтын деректер парақтарын, анықтамалық жобалар мен тегін жобалау құралдарын ұсынады. Arrow Electronics құрамындағы компания технология өндірушілері мен қызмет жеткізушілерін инженерлік, өндірістік және бизнес қажеттіліктеріне арналған практикалық шешімдерді іздейтін клиенттермен байланыстырады.

Business Process Manager, Salesforce

Lead Salesforce product ownership and administration at Arrow, aligning business needs with platform improvements and enterprise processes. The role spans Agile delivery, integrations, user adoption, release support, and process optimization.

Сипаттама

  • Act as the main point of coordination for business stakeholders, IT, Salesforce delivery teams, and leadership.
  • Own and prioritize Salesforce product backlogs.
  • Set and communicate the product vision, roadmap, and priorities.
  • Translate business needs into epics, features, user stories, and acceptance criteria.
  • Run sprint planning, backlog refinement, demos, retrospectives, and stakeholder reviews.
  • Work with business leaders to find opportunities for automation and process improvement.
  • Promote platform capabilities that improve customer, partner, and employee experiences.
  • Oversee Salesforce support, enhancement requests, release checks, and user adoption efforts.
  • Lead requirements and solution discussions, UAT, release validation, and post-launch support for medium and large initiatives.
  • Assess and recommend platform configuration, automation, integration, and process improvements.
  • Help set priorities and coordinate dependencies across business, technical, and vendor teams.
  • Administer Salesforce environments day to day.
  • Build and support declarative Salesforce solutions, including Flows, approval processes, validation rules, record types, custom objects, page layouts, reports, dashboards, and permission models.
  • Maintain data quality, governance, platform adoption, and compliance.
  • Support connections between Salesforce, ArrowSphere, Power BI, ERP, and other business applications.
  • Handle daily support cases and enhancement requests.
  • Coordinate issue investigation and resolution.
  • Administer users, profiles, permission sets, role hierarchies, sharing rules, and application security.
  • Administer and support Salesforce Experience Cloud.
  • Help plan releases, validate deployments, and prepare Salesforce and ArrowSphere platforms for production.
  • Act as the functional expert for Salesforce, platform enhancements, partner onboarding, subscription lifecycle improvements, and operational process optimization.
  • Design, maintain, and implement business processes using Arrow’s processes, systems, and improvement methodology.
  • Improve alignment and connections across global processes.
  • Define and track end-to-end process metrics.
  • Lead process design, prioritization, and stakeholder alignment.
  • Validate business readiness for releases and deployments.
  • Support UAT planning and execution.

Талаптар

  • Thorough knowledge and experience with product ownership, Agile/Scrum, and ECS business processes and applications.
  • Advanced Salesforce administration knowledge and experience.
  • At least five years supporting Salesforce platforms.
  • At least three years working as a product owner, business analyst, or business process manager.
  • Strong skills in gathering and documenting requirements.
  • Experience supporting platform integrations.
  • Technical support experience with Salesforce, Outlook add-ins, SalesLoft, Power BI, and other Salesforce organizations connected through SF-to-SF Connectors.
  • Salesforce administration experience with customized applications, user permissions, security settings, custom objects, and workflows.
  • Proficiency with Salesforce automation, including Flow Builder, approval processes, and declarative automation practices.
  • Strong Salesforce configuration and administration experience.
  • Working knowledge of Apex, Visualforce, Lightning components, and custom development methods is preferred.
  • Expertise in Salesforce data modeling for reports and dashboards.
  • Demonstrated expertise in Salesforce administration, data modeling, automation, security, and platform configuration.
  • Experience working with developers, architects, integration specialists, and business stakeholders on enterprise-scale solutions.
  • Strong skills in gathering and documenting requirements.
  • Experience integrating marketing data and systems such as Eloqua, ZoomInfo, and LinkedIn Sales Navigator.
  • Proficiency with Office 365 applications, including Excel, Word, PowerPoint, Outlook, and Teams.
  • Experience with internal ECS applications, including mWs, Oracle Ascent EBS (ERP), Power BI, ArrowSphere Marketplace, and MyBusiness.
  • Experience with Scrum and Agile methods.
  • Proficiency in JIRA for user stories, bugs, requirements, acceptance criteria, process flows, and functional requirements.
  • Product Owner certifications are a plus.
  • Ability to manage competing priorities and initiatives independently.
  • Typically, five to seven years of related experience with a four-year degree, three years with an advanced degree, or equivalent work experience.

Артықшылықтар

  • Medical, dental, and vision insurance.
  • 401(k) with matching contributions.
  • Short-term and long-term disability insurance.
  • Health Savings Account (HSA) and Health Reimbursement Account (HRA) options.
  • Paid time off, including sick leave, holidays, and vacation.
  • Tuition reimbursement.
  • Growth opportunities.
  • Competitive financial compensation.
  • Comprehensive benefits package.

Ұқсас жұмыс орындары

Cogent Analytics

Senior Small Business Operations Consultant

Cogent Analytics
201 – 500 Қызметкерлер
КонсалтингҚаржыМаркетинг

Lead consulting engagements that help small businesses strengthen financial and operational performance. Oversee client relationships, teams, KPIs, cash flow, and organizational change.

Ашу
ASUS

Senior Program Manager, Business Operations and Market Growth

ASUS

Lead compliance, customer pilots, and market development for ASUS robotics and AI solutions. Coordinate engineering, commercial, and partner teams to move initiatives forward.

Ашу
PPG

Business Process Manager, Aerospace Supply Chain

PPG

Improve MRP, inventory, and supply chain processes for PPG’s aerospace materials business. The role is hybrid, with four days onsite each week and remote work on Flexible Fridays.

Ашу
Grant Thornton (US)

Business Process Risk Associate

Grant Thornton (US)
5 001 – 10 000 Қызметкерлер
Денсаулық сақтауЛогистикаӨндіріс

Assess operational, financial, and technology controls for Grant Thornton clients. Review SOX risks, audits, and business processes in a hybrid consulting role.

Ашу
Grant Thornton (US)

Business Process Risk Associate — Grant Thornton

Grant Thornton (US)
5 001 – 10 000 Қызметкерлер
Денсаулық сақтауЛогистикаӨндіріс

Assess operational, financial, and technology controls for Grant Thornton clients, including SOX and financial reporting controls. Support client engagements through risk reviews, issue resolution, and clear communication.

Ашу
KPI Integrated Solutions

Senior Business Process Workflow Architect

KPI Integrated Solutions

Lead BPM architecture, platform migrations, and governed no-code process design for KPI Integrated Solutions’ Opto WES platform. Guide CapBPM delivery and workflow strategy.

Ашу