Cogna Educação
Cogna Educação
Cogna Educação — мектепке дейінгі білім беру, тіл үйрену, кәсіптік даярлау және жоғары білім беру салаларында жұмыс істейтін бразилиялық білім беру компаниясы. Оның портфолиосы жеке тұлғаларға, бизнеске және мемлекеттік серіктестерге қызмет көрсетіп, білім беру қызметтерін цифрлық және электрондық коммерция мүмкіндіктерімен ұштастырады. 24 миллионнан астам білім алушыға қызмет көрсеткен және 10 000-нан астам қызметкері бар Cogna ауқымды, тиімді әрі технологияға негізделген шешімдер арқылы білім алуға қолжетімділікті кеңейтуге бағытталған. Компанияның кең ауқымды қызмет үлгісі білім беру, технология, цифрлық өнімдер, операциялар және басқа да байланысты бизнес бағыттарындағы мансапты қарастыратын мамандардың қызығушылығын тудыруы мүмкін.

Administrative Assistant – Cogna Educação (Hybrid, Valinhos)

Support Cogna Educação’s administrative and customer service operations in a hybrid role based in Valinhos. Responsibilities include maintaining customer records, using Microsoft Office, and assisting with service processes.

Сипаттама

  • Deliver customer support across multiple systems and communication channels
  • Maintain accurate, current customer records and information
  • Complete administrative activities using Microsoft Office
  • Collaborate with the team to support company objectives
  • Identify practical solutions and improvements for customer service processes
  • Adapt effectively to varied situations and customer demands

Талаптар

  • High school diploma
  • Familiarity with customer service systems
  • Previous customer service experience
  • Strong interpersonal communication
  • Excellent organization skills for managing a high volume of information
  • Ability to collaborate with a team toward shared company objectives
  • Proactive mindset focused on improving customer service processes and resolving issues

Артықшылықтар

  • Profit-sharing program
  • Meal or food allowance through a flexible benefits card
  • Medical insurance with dependent coverage and co-payments
  • Dental insurance
  • Undergraduate and graduate scholarships for employees and dependents
  • Birthday day off
  • SESC membership
  • Univers pharmacy benefit with medication discounts
  • Corporate university with free learning paths and courses
  • Wellhub membership, formerly Gympass
  • Ninho Program for families expecting a new baby
  • Valoriza internal recruitment program

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