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Cogna Educação este o companie braziliană din domeniul educației, activă în educația timpurie, învățarea limbilor străine, formarea profesională și învățământul superior. Portofoliul său deservește persoane fizice, companii și parteneri guvernamentali, combinând serviciile educaționale cu capacități digitale și de comerț electronic. După ce a deservit peste 24 de milioane de studenți și având o echipă de peste 10.000 de angajați, Cogna se concentrează pe extinderea accesului la învățare prin soluții scalabile, eficiente și susținute de tehnologie. Modelul său operațional amplu poate prezenta interes pentru profesioniștii care explorează cariere în educație, tehnologie, produse digitale, operațiuni și funcții de business conexe.
Administrative Assistant – Cogna Educação (Hybrid, Valinhos)
Support Cogna Educação’s administrative and customer service operations in a hybrid role based in Valinhos. Responsibilities include maintaining customer records, using Microsoft Office, and assisting with service processes.
Descriere
- Deliver customer support across multiple systems and communication channels
- Maintain accurate, current customer records and information
- Complete administrative activities using Microsoft Office
- Collaborate with the team to support company objectives
- Identify practical solutions and improvements for customer service processes
- Adapt effectively to varied situations and customer demands
Cerințe
- High school diploma
- Familiarity with customer service systems
- Previous customer service experience
- Strong interpersonal communication
- Excellent organization skills for managing a high volume of information
- Ability to collaborate with a team toward shared company objectives
- Proactive mindset focused on improving customer service processes and resolving issues
Beneficii
- Profit-sharing program
- Meal or food allowance through a flexible benefits card
- Medical insurance with dependent coverage and co-payments
- Dental insurance
- Undergraduate and graduate scholarships for employees and dependents
- Birthday day off
- SESC membership
- Univers pharmacy benefit with medication discounts
- Corporate university with free learning paths and courses
- Wellhub membership, formerly Gympass
- Ninho Program for families expecting a new baby
- Valoriza internal recruitment program
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