SONDA
SONDA
SONDA is a long-established company operating across consulting, logistics, and marketing. Its career platform gives prospective candidates a place to explore opportunities and learn more about joining the organization. For job seekers, SONDA’s profile provides a starting point for discovering roles within a broad, multidisciplinary business.

Technical Support Technician (PwD and Rehabilitated Workers) – São José dos Campos

On-site technical support role at SONDA in São José dos Campos, supporting hardware, software, telephony, and videoconferencing service requests.

Description

  • Deliver remote or on-site technical support for service requests
  • Support desktops, laptops, tablets, Linux/Unix workstations, and MacBooks
  • Configure and support mobile and landline telephone systems
  • Maintain and troubleshoot audio and videoconferencing equipment
  • Diagnose and resolve hardware, software, and peripheral issues
  • Record and monitor service requests in line with deadlines and established procedures

Requirements

  • This position is exclusively for people with disabilities (PwD) and rehabilitated workers
  • Experience maintaining and supporting IT equipment
  • Working knowledge of hardware, software, and operating systems
  • Experience supporting mobile and landline telephone systems
  • Knowledge of videoconferencing equipment and tools
  • Experience managing technical support requests remotely and on site

Benefits

  • Flexible working arrangements designed to support work-life balance
  • Opportunities for professional development and ongoing skills growth
  • Collaborative, diverse, and innovative workplace environment
  • Access to SONDA Academy's professional learning platform
  • Access to SONDA Wellness initiatives supporting physical, mental, and social well-being
  • Equal-opportunity employment in an inclusive workplace

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