SONDA
SONDA
SONDA este o companie cu o tradiție îndelungată, care activează în domeniile consultanței, logisticii și marketingului. Platforma sa de cariere le oferă potențialilor candidați un spațiu în care pot explora oportunități și afla mai multe despre posibilitatea de a se alătura organizației. Pentru persoanele aflate în căutarea unui loc de muncă, profilul SONDA reprezintă un punct de plecare pentru descoperirea unor roluri în cadrul unei companii ample și multidisciplinare.

Technical Support Technician (PwD and Rehabilitated Workers) – São José dos Campos

On-site technical support role at SONDA in São José dos Campos, supporting hardware, software, telephony, and videoconferencing service requests.

Descriere

  • Deliver remote or on-site technical support for service requests
  • Support desktops, laptops, tablets, Linux/Unix workstations, and MacBooks
  • Configure and support mobile and landline telephone systems
  • Maintain and troubleshoot audio and videoconferencing equipment
  • Diagnose and resolve hardware, software, and peripheral issues
  • Record and monitor service requests in line with deadlines and established procedures

Cerințe

  • This position is exclusively for people with disabilities (PwD) and rehabilitated workers
  • Experience maintaining and supporting IT equipment
  • Working knowledge of hardware, software, and operating systems
  • Experience supporting mobile and landline telephone systems
  • Knowledge of videoconferencing equipment and tools
  • Experience managing technical support requests remotely and on site

Beneficii

  • Flexible working arrangements designed to support work-life balance
  • Opportunities for professional development and ongoing skills growth
  • Collaborative, diverse, and innovative workplace environment
  • Access to SONDA Academy's professional learning platform
  • Access to SONDA Wellness initiatives supporting physical, mental, and social well-being
  • Equal-opportunity employment in an inclusive workplace

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