Content Marketing Manager
ONSIDE
Lead B2B content, customer stories, and case studies for Onside’s agricultural operations intelligence platform. Use performance data to grow the marketing pipeline.
Open
Northwestern Medicine is a large healthcare organization providing hospital care, specialized services, advanced treatments, and surgical procedures. Its network combines patient care with clinical research and medical education, supporting work on complex conditions and contributing to developments in areas such as autoimmune disease and cancer treatment. The organization also offers services including telehealth, urgent care, financial assistance, vaccination programs, and multilingual support, reflecting its focus on accessible, safe, and coordinated care.
Technical Analyst, CMDB/ITSM — Northwestern Medicine (Remote, Illinois)
Maintain Northwestern Medicine’s CMDB and ITSM application systems, supporting healthcare technology integration, upgrades, projects, and on-call availability.
Description
- Maintain assigned application systems and related software to keep them operational and integrated with the IT environment.
- Monitor system performance, assess upgrade needs, and plan changes that preserve functionality and stability.
- Advise and support computing platforms and systems integration activities.
- Translate end-user requests into appropriate software functionality.
- Evaluate system performance and capacity, then recommend improvements.
- Coordinate problem investigation and resolution with vendors and manufacturers.
- Address customer needs and manage issues through resolution.
- Support technical teams and customers across project and operational activities.
- Contribute to application software planning, design, development, testing, and implementation.
- Analyze business requirements, recommend system changes, prepare technical specifications, and implement solutions.
- Support NMHC best-practice standards.
- Mentor Associate Analysts and other application team members.
- Contribute content to the IS Knowledge Repository.
- Participate in on-call support to maintain system availability and performance.
Requirements
- At least three years of technical experience.
- Strong verbal and written communication skills.
- Bachelor’s degree in a related field preferred, or equivalent experience.
- At least three years of experience in the core discipline within healthcare preferred.
- Availability to participate in on-call support.
- Ability to comply with organizational policies, procedures, regulatory requirements, and accreditation standards.
- Successful completion of a criminal-history background check if offered the position.
Benefits
- Competitive benefits package.
- Tuition reimbursement.
- Loan forgiveness.
- 401(k) matching.
- Lifecycle benefits.
- Resources supporting physical, emotional, and financial well-being.
- Protection for unexpected life events.
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