Centene Corporation
Centene Corporation
Centene Corporation is a healthcare and insurance company focused on government-sponsored coverage and community health. Its services include Medicaid, Medicare, Health Insurance Marketplace plans, and TRICARE support for military communities. Centene combines localized care delivery with partnerships with nonprofit organizations to address the needs of the members it serves. The company also incorporates environmental responsibility and ethical governance into its approach to operating and supporting communities.

Senior Healthcare Vendor Relations Manager – Missouri Remote

Lead healthcare delegation partner relationships for Centene, with responsibility for contracts, service levels, compliance, and vendor performance. Manage scorecards, corrective action plans, reporting, and stakeholder collaboration across healthcare operations.

Description

  • Oversee third-party program relationships with delegated healthcare partners
  • Manage vendor contracts, performance, risk, compliance reviews, governance, and strategic oversight
  • Act as the primary account manager for assigned vendors
  • Coordinate vendor utilization and workflows with Health Plan and Operations teams
  • Deliver monthly SLA dashboards and performance reports to delegated entities
  • Investigate and resolve assigned SLA performance issues
  • Create and execute corrective action plans when vendor standards are not met
  • Analyze vendor performance and report improvement opportunities
  • Develop and maintain vendor scorecards, ratings, and correction plans
  • Partner with Medical Management, Member Services, and Provider Services to communicate vendor expectations, procedures, and performance requirements
  • Lead monthly meetings with delegated entities and document attendees, discussions, issues, and action items
  • Investigate and resolve claims disputes and vendor, member, or provider concerns
  • Work with internal stakeholders to align vendor performance with business needs and objectives
  • Respond to provider-related database information requests and concerns
  • Maintain operational integrity and compliance with policies, procedures, state contracts, and applicable guidelines

Requirements

  • Bachelor’s degree in business administration, public administration, or a related field, or equivalent experience
  • At least 7 years of experience supporting or working with primary care providers
  • Experience in healthcare account management or a related field
  • At least 3 years of experience in vendor management or procurement
  • Ability to build strong relationships with internal stakeholders and external vendors
  • Ability to present to executive-level teams at delegated entities
  • Authorization to work in the United States without current or future employment-based visa sponsorship
  • Employment-based visa sponsorship is unavailable, including H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, and CPT

Benefits

  • Health insurance
  • 401(k) plan
  • Employee stock purchase plans
  • Tuition reimbursement
  • Paid time off and holidays
  • Flexible remote, hybrid, field, or office work arrangements
  • Competitive compensation
  • Additional incentives may be included in total compensation

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