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American Family Insurance
American Family Insurance
B2CFinanceInsurance
American Family Insurance provides personal insurance coverage for homes, vehicles, life, and other protection needs. Founded in 1927 and headquartered in Madison, Wisconsin, the company serves more than 12 million customers and combines insurance expertise with digital tools such as the MyAmFam app, where customers can manage policies, pay bills, and file claims. Its business spans insurance, finance, and consumer services, with a focus on customer support, responsible business practices, and community involvement.
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Senior Engineering Manager (Hybrid) – American Family Insurance

Lead engineering, infrastructure, cloud operations, and modernization initiatives for American Family Insurance. Guide cross-functional teams, technology roadmaps, budgets, and service delivery.

USUnited StatesMAMassachusettsWIWisconsin
$131,000 – $220,000 / year
HybridFull-timeSeniorEnglish RequiredEngineering Manager
CloudSDLC

Description

  • Deliver and support software solutions for end-user clients
  • Build and maintain relationships with business stakeholders
  • Form and lead cross-functional teams for client engagements
  • Establish implementation plans, resource estimates, and cost projections
  • Identify risks and issues, evaluate work quality, and maintain client alignment
  • Develop modernization roadmaps and design technically feasible solutions
  • Direct infrastructure and service design, development, engineering, implementation, and operations
  • Oversee product roadmaps and prioritized backlogs
  • Balance user requirements, business goals, resource capacity, and technical feasibility
  • Maintain the performance and availability of cloud and internal services
  • Lead cloud and end-user service delivery projects to on-time, on-budget completion
  • Promote a collaborative, inclusive, and performance-focused workplace
  • Set objectives, give feedback, complete performance reviews, and develop employees
  • Support divisional or departmental leadership and uphold organizational mission, values, policies, and practices

Requirements

  • Proven leadership experience supporting multiple business partners and technology stakeholder groups
  • Strong knowledge of enterprise architecture and software development life cycle practices
  • Ability to establish and mature technology platforms, teams, and operating models
  • Strong operational orientation with knowledge of business processes and technology enablement
  • Ability to prioritize work, manage competing demands, and create technical operating metrics
  • Commitment to reducing overhead and complexity while enabling self-managing agile delivery
  • Strong budgeting and financial management capabilities
  • Effective communication, presentation, and interpersonal skills
  • Insurance or legal industry experience is preferred
  • Willingness to travel up to 10%
  • Residence within approximately 35–50 miles of Madison, Wisconsin, or Boston, Massachusetts
  • Successful completion of applicable background checks
  • Willingness to sign a non-disclosure agreement
  • Sponsorship is not considered unless specifically stated in the posting

Benefits

  • Relocation assistance for eligible candidates
  • Comprehensive medical, dental, vision, and wellbeing coverage
  • Competitive 401(k) contribution
  • Pension plan
  • Annual incentive opportunity
  • Nine paid holidays
  • Paid time off program with 23 days accrued annually for full-time employees
  • Student loan repayment program
  • Paid family leave
  • New employee orientation and relationship-building support
  • Reasonable accommodation support

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