Delegate CX
Delegate CX
Delegate CX helps U.S. businesses expand their teams with highly trained global talent. The company combines a proprietary 4D process with structured training to support hiring, onboarding, and the integration of full-time outsourced employees into client organizations. Its work spans consulting, recruitment, and enterprise staffing, with a focus on making team growth more efficient and providing ongoing support as businesses scale.

Remote Recruiter/Scheduler in the Philippines

Home-based recruiter/scheduler role supporting a U.S.-focused healthcare business. Responsibilities include caregiver recruitment, onboarding documentation, and shift coordination.

Description

  • Promote open caregiver roles for 2nd Family across approved free and paid platforms
  • Maintain a steady applicant pipeline and pre-screen candidates against 2nd Family’s criteria
  • Arrange interviews for qualified applicants
  • Add interviews to the calendar and share resumes and telephone screening notes with interviewers
  • Gather required information from new caregivers and finalize their employee files
  • Secure signed onboarding documents and send the Orientation Manual by email
  • Record caregiver details accurately and promptly in AxisCare
  • Digitize and store required documentation online
  • Request refreshed copies of caregiver documents approaching expiration
  • Finalize schedules by close of business each Wednesday for the next two full weeks
  • Follow up with caregivers about shifts that remain unconfirmed
  • Contact caregivers by phone, text, and email to cover open shifts
  • Take part in the weekend on-call rotation
  • Seek support from office assistants or management for scheduling work when necessary
  • Work to fill shifts at least 48 hours before their start time

Requirements

  • Communicates professionally and efficiently in written and spoken English
  • Manages time effectively and consistently meets demanding deadlines
  • Committed to providing high-quality service to caregivers and clients
  • Handles documents, schedules, and staff coordination with care and organization
  • Responds resourcefully to last-minute changes and shifting priorities
  • Bachelor’s degree in Business Administration or a related discipline
  • 1–3 years of experience in scheduling, HR coordination, or relevant administration within a healthcare or medical environment
  • Working knowledge of medical terminology and basic health insurance concepts
  • Strong written and verbal English skills
  • Available Monday through Friday from 8:00 AM to 5:00 PM MST
  • Proficient with Microsoft Word, Excel, Outlook, and PowerPoint
  • Comfortable using Google Docs, Sheets, and Gmail
  • Experience with scheduling software or systems

Benefits

  • Permanent work-from-home arrangement
  • Company-issued equipment
  • Employer contribution to government-mandated benefits
  • Internet stipend after regularization
  • HMO coverage after regularization, with enrollment potentially available from Day 1
  • Paid time off credits and service incentive leave
  • Large spring and winter company-wide live events
  • Monthly virtual employee appreciation events
  • Company-funded career skills training
  • Workplace culture supporting personal and professional development
  • Competitive salary packages

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