Capital.com
Capital.com
Capital.com is a fintech company that develops an accessible digital trading platform and app for users across Europe and other markets. Its offering combines trading tools with a smart news feed, financial content, and educational resources designed to help users engage with financial markets more confidently. The platform is available in 23 languages, and Capital.com operates under oversight from financial regulators including the UK Financial Conduct Authority and the Australian Securities and Investments Commission.

Technical Product Operations Manager at Capital.com (Hybrid, Poland)

Advance a global trading platform by coordinating engineering programmes and improving how teams work. Lead migrations, data-informed process changes, automation, and practical AI adoption across engineering.

Description

  • Coordinate cross-team initiatives that advance the platform across engineering groups.
  • Lead technical programmes covering platform migrations, dependency removal, standardisation, decommissioning, and major infrastructure changes.
  • Turn broad objectives into sequenced plans with assigned owners.
  • Facilitate technical discussions, clarify ownership, and secure decisions with agreed dates.
  • Keep programme plans current, including phases, blockers, owners, and delivery dates.
  • Prepare concise progress updates for engineering leaders.
  • Improve engineering processes across the company, including technical design reviews.
  • Collect feedback from engineers and translate it into practical process improvements.
  • Track process performance with measures such as review time and rework rates.
  • Use SQL, dashboards, and APIs to analyse data and verify Jira reports against system records.
  • Find recurring manual engineering tasks to automate, applying AI where useful.
  • Create playbooks, templates, runbooks, automated reports, and agent workflows.
  • Support colleagues in adopting effective AI practices.

Requirements

  • A degree in a STEM or another quantitative discipline.
  • At least four years of experience in technical programme management, engineering operations, or delivery management in a high-performing software engineering environment.
  • A record of delivering technical programmes across teams in a multi-team organisation.
  • Strong grasp of modern software systems, including services, deployments, queues, metrics, Kubernetes, Kafka, CI/CD, releases, and rollbacks.
  • Ability to interpret architecture diagrams, technical design documents, and ADRs, and assess their readiness for review.
  • Proficiency with SQL and confidence using dashboards, APIs, and Jira.
  • Hands-on use of AI tools to improve individual and team productivity.
  • Strong stakeholder management and facilitation skills, including the confidence to drive decisions when ownership is unclear.
  • Clear, concise written communication for senior audiences.
  • A proactive, accountable approach focused on taking ownership and delivering results.

Benefits

  • Competitive salary.
  • Annual leave.
  • Employee referral programme.
  • Medical insurance.
  • Pension plans.
  • Benefits and perks tailored to the location.
  • 30 additional days each year to work remotely from anywhere in the world, subject to some restrictions.
  • Two additional paid volunteer days each year.

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