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ADT
ADT
H1B Visa SponsorB2CSecuritySmart Home
ADT develops smart home and business security solutions focused on helping protect people, property, and communities. Its offerings include professionally monitored security, connected systems that work with Google Nest products, customizable protection packages, health and senior safety technologies, and mobile apps for remotely managing and monitoring security. Founded in 1874, the company operates at the intersection of security, smart home technology, and consumer services, with teams supporting products designed for both households and businesses.
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Remote Outbound Sales Representative at ADT

ADT is hiring a remote Outbound Sales Representative to handle high-volume calls with prospective U.S. smart-home security customers. The role involves qualifying leads, addressing objections, and transferring eligible customers to inbound sales specialists.

USUnited StatesALAlabamaAZArizonaFLFloridaIDIdahoIAIowaKSKansasKYKentuckyLALouisianaMSMississippiMOMissouriNENebraskaNHNew HampshireNDNorth DakotaOHOhioOKOklahomaSCSouth CarolinaSDSouth DakotaTNTennesseeTXTexasUTUtahVAVirginiaWIWisconsinWYWyoming
$11 / hour
RemoteFull-timeMiddleSeniorEnglish RequiredSales

Description

  • Place outbound calls through an automated phone system to prospects responding to ADT marketing and partner campaigns
  • Engage prospective customers and confirm that they meet the required criteria
  • Transfer qualified customers to an Inbound Sales Specialist
  • Use clear verbal communication and targeted rebuttals to address objections
  • Show empathy and assess customer needs through attentive listening
  • Record call outcomes and statuses in the phone system
  • Remain available to engage with prospective customers
  • Follow company compliance requirements and quality standards
  • Deliver customer service while managing a high volume of outbound calls

Requirements

  • Reside in Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming
  • Have a high school diploma or GED
  • Have basic computer skills
  • Complete and pass a pre-employment drug and background check
  • Have high-speed internet with at least 50 Mbps download and 25 Mbps upload speeds
  • Access the internet exclusively through an Ethernet connection
  • Sales experience is preferred
  • Over-the-phone call center experience is preferred
  • Demonstrate strong communication, listening, critical-thinking, and problem-solving abilities
  • Work independently in a commission-based environment
  • Take initiative and remain motivated by personal goal achievement
  • Use a strong business vocabulary
  • Follow team agendas, policies, and guidelines strictly

Benefits

  • Unlimited earning potential
  • Comprehensive benefits package with medical, dental, vision, 401(k) matching, and tuition reimbursement
  • Paid time off accruing up to 120 hours during the first year
  • Six paid holidays
  • Opportunities for career advancement
  • Paid training
  • Commissions paid every two weeks
  • A $250 completion bonus during the first week of training
  • Short- and long-term disability coverage
  • Life insurance
  • Wellbeing benefits
  • Remote work arrangement
  • Department closures on weekends and many holidays

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