Rocket Clicks
Rocket Clicks
11 – 50 Employees
ConsultingHealthcareLegal
Rocket Clicks is a digital marketing agency that helps law firms, healthcare providers, and other professional-service organizations strengthen their online presence. Its work spans paid media, search engine optimization, social media marketing, and website development, supported by tailored marketing roadmaps and data-informed decision-making. The agency emphasizes close collaboration and personalized service, using measurable performance goals to help clients improve visibility, attract qualified prospects, and support revenue growth.

Remote Account Manager at Rocket Clicks

Lead strategic client relationships and growth planning for family law firms at Rocket Clicks. Guide acquisition performance, business decisions, and long-term account success.

Description

  • Serve as the primary strategic partner for a portfolio of family law firms, working with owners and managing partners
  • Facilitate alignment meetings and quarterly business reviews with client decision makers
  • Define shared objectives, responsibilities, timelines, and quarterly budget commitments
  • Create and update a strategic roadmap for every client on a quarterly cycle
  • Monitor the full client acquisition journey, from first lead through funded agreement
  • Provide guidance on pricing, intake, operations, capacity planning, and hiring alongside marketing strategy
  • Spot account expansion opportunities and warning signs of potential churn
  • Evaluate and sign off on all materials delivered to clients
  • Provide weekly written reporting, monthly pacing discussions, and quarterly business reviews
  • Coordinate closely with project managers and channel specialists
  • Allocate portfolio time according to the areas with the greatest client value

Requirements

  • Bring at least five years of experience in account leadership, consulting, or professional services, ideally within an agency or advisory setting
  • Demonstrate substantial experience managing senior client relationships and partnering directly with business owners and executive decision makers
  • Understand the commercial levers of revenue, pricing, margin, and account expansion
  • Translate agency activity into business-outcome plans with clear milestones and timelines
  • Use strong facilitation skills and sound judgment to help clients reach decisions
  • Address challenging topics candidly while preserving productive client relationships
  • Recognize and respond to early indicators of client dissatisfaction
  • Offer business experience beyond marketing, such as client-side work, general management, P&L responsibility, or company ownership
  • Show curiosity about how professional services firms price, staff, sell, and scale
  • Hold a bachelor's degree or bring equivalent professional experience

Benefits

  • Unlimited paid time off and sick leave
  • Medical insurance with FSA and HSA options
  • Dental insurance
  • Vision insurance
  • 401(k) plan with company matching
  • Life insurance
  • Long-term disability coverage
  • Short-term disability coverage

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