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Design and deliver Red Hat OpenShift, Kubernetes, and hybrid cloud solutions for enterprise customers. Lead customer engagements focused on infrastructure, automation, and application delivery.
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Bruce Studios is a consumer wellness marketplace that connects members with a network of boutique fitness venues, including gyms, yoga studios, climbing centers, dance classes, HIIT boxes, and swimming pools. Through its mobile app and flexible subscription plans, the platform gives users access to varied workout experiences across participating locations. Its membership model includes tiered plans, credits, a free trial, and subscription pauses, while partner studios gain a channel for reaching new customers.
Part-Time Customer Support Specialist in Sweden (Hybrid)
Part-time customer support role assisting Bruce Studios members across Sweden, Norway, and Denmark. The position covers membership guidance, app troubleshooting, and administrative support for the company’s training network.
Description
- Serve as the first point of contact for members across Sweden, Norway, and Denmark
- Explain available membership options and help members choose appropriately
- Respond promptly to questions and issues with practical, member-focused solutions
- Investigate and report app bugs and other technical problems
- Assist colleagues with a range of administrative duties
- Work weekday shifts across daytime and evening hours
- Work from the office two to three days per week
Requirements
- Learn new systems quickly while managing several conversations and tools simultaneously
- Perform well in a fast-moving setting and take responsibility for your work
- Bring flexibility, a strong service orientation, and a genuine desire to help people
- Approach member issues with confidence as a practical problem solver
- Be comfortable working with calculations
- Speak English fluently plus at least one of Swedish, Norwegian, or Danish
- Speaking two Scandinavian languages is an advantage
- Be a citizen of Sweden
- Submit your CV in English or Swedish
- Include a brief personal note describing your interest in the role and how you would contribute to the team
Benefits
- Flexible part-time work in an enjoyable environment
- An inclusive culture with a supportive team
- Bruce Black membership
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