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Gartner is a global research and advisory firm that helps enterprise leaders make informed decisions on mission-critical priorities. Its work combines expert analysis, consulting, executive guidance, research, and digital market services across areas such as technology, finance, human resources, legal, marketing, sales, and product strategy. Gartner also organizes more than 40 conferences and advises organizations on improving technology investments. Teams work within a hybrid model designed to support collaboration across a diverse, international workforce, with career opportunities spanning client services, consulting, research, advisory, technology, and corporate functions.
Norwegian-Speaking Client Success Associate
Support Gartner clients in getting value from their business and technology subscriptions. The role covers onboarding, engagement, and connecting Gartner expertise with client priorities.
Description
- Help Gartner clients gain value that exceeds their investment.
- Identify clients’ business priorities and challenges.
- Find ways to help clients make informed business decisions.
- Onboard clients and demonstrate the value of Gartner services.
- Encourage engagement with products used by large client teams.
- Work with clients at all levels across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales.
- Deliver value to decision-makers and support Gartner’s growth as part of a service team.
- Introduce Gartner services and capabilities to prospective and new clients.
- Manage accounts or connect clients with Gartner’s expert community.
- Match Gartner resources to client priorities to maximize membership return on investment.
- Partner with internal Gartner teams to deliver services and achieve business results.
- Share best practices and develop solutions to address obstacles.
- Use insights and metrics to improve client engagement, satisfaction, retention, and growth.
Requirements
- Business-level fluency in Norwegian and English.
- A bachelor’s degree is preferred.
- At least six months of relevant professional or internship experience.
- A record of success driven by a commitment to delighting clients.
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
Benefits
- Professional development and opportunities for continued growth.
- A collaborative, team-oriented culture that embraces diversity.
- Hybrid work with flexibility to work virtually when productive and meet colleagues in person.
- Comprehensive benefits.
- Highly competitive compensation.
- Exceptional rewards for top performers.
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