APL Logistics is a global supply chain and logistics company that develops end-to-end solutions for automotive, consumer, and industrial markets. Its services include order management, transportation, distribution and fulfillment, customs brokerage, and global trade compliance. Drawing on more than four decades of experience and operations across over 60 countries, the company focuses on scalable, adaptable approaches to complex supply chain needs, alongside commitments to sustainability and diversity, equity, and inclusion.
Finance Operations Process Associate, Accounts Receivable
Supports accounts receivable and finance operations for a global shipping logistics business, including customer billing, accounting entries, and cargo release. Resolves billing disputes, processes invoices, responds to stakeholder requests, and helps meet service and performance targets.
Description
- Prepare accurate, customized customer billing statements within service-level deadlines.
- Enter accounting transactions into the system accurately and on time.
- Update cheque details in GFF and process cargo releases against the HBL within four hours, or within two hours for urgent cases.
- Monitor and clear Freight Cashier and functional mailbox messages each day.
- Resolve billing disputes promptly to support timely collections.
- Prepare credit memos and process invoice voids and uploads.
- Void invoices at the request of origins, collectors, or other stakeholders.
- Retrieve information from systems and provide it to stakeholders on request.
- Respond to and resolve emails on the same day.
- Cover for team members and the team leader during absences, particularly on invoice voiding and reporting.
- Meet service-level agreements and key performance indicators.
- Escalate unresolved issues to the supervisor promptly.
- Train new staff, coordinate with the team leader to update the DPM for IFS and applications, and support ad hoc tasks as needed.
Requirements
- Diploma, postgraduate diploma, or professional degree in Business Administration, Business Management, Finance, Accountancy, or an equivalent field.
- 0–1 year of related experience in finance and accounts payable.
- Strong analytical skills and accounting knowledge.
- Knowledge of shipping or logistics.
- Fluent spoken and written English.
- Strong working knowledge of Excel, Access, and database querying.
- Strong communication and negotiation skills.
- Ability to work under pressure and meet tight deadlines.
- Good attention to detail and an analytical mindset.
- Flexibility to work night shifts.