Founded in 2011 by Thibault Lamarque, Castalie develops French-made, micro-filtered water fountains as an alternative to single-use plastic bottles. Its low-impact water solutions are used by restaurants, hotels, and companies seeking to reduce plastic waste while providing high-quality drinking water. Castalie operates at the intersection of food and beverage, healthcare, and consulting, with a mission focused on improving water access for people and the planet.
COO Chief of Staff Intern at Castalie (Hybrid, France)
Support Castalie’s COO by improving operational processes, KPIs, and cross-functional projects. Help enhance the customer experience across sustainable water solutions.
Description
- Review current operating processes to uncover pain points
- Help design and implement improved processes
- Record procedures and identify ways to simplify or automate them
- Help establish and track operational performance indicators (KPIs)
- Examine data, trends, and irregularities
- Build or enhance reporting tools and dashboards
- Assist with deploying new tools and working methods
- Take part in project scoping, testing, and progress monitoring
- Convert field-team needs into practical operational solutions
- Investigate the underlying causes of customer dissatisfaction and operational problems
- Help improve the customer journey from installation through maintenance and service visits
- Work with Customer Service, Operations, Technical, Logistics, and other cross-functional teams
Requirements
- Be a final-year student at a leading business school (Top 5) or engineering school
- Show an interest in operations, project management, and continuous improvement
- Be comfortable working with numbers and processing data
- Have strong proficiency in Excel, Google Sheets, and digital tools
- Bring strong interpersonal and communication skills
- Be rigorous, curious, and motivated to learn
- Take initiative and focus on practical solutions
- Work analytically, systematically, accurately, and in an organized manner
- Be available for occasional travel
- Candidates with disabilities are welcome to apply
Benefits
- Receive structured onboarding from the first day
- Access tailored training through Castalie Academy
- Gain an immersive, cross-functional perspective by working at the center of Castalie’s operations
- Receive a Swile meal card worth €10 per working day, with 50% paid by the employer
- Receive a sustainable mobility allowance of €500 per year
- Take part in Climate Fresk climate-transition awareness training
- Use Leeto employee benefits covering culture, sports, holidays, and more
- Benefit from employee referral bonuses
- Join quarterly all-hands meetings, team-building activities, and events throughout the year
- Enjoy an open bar with unlimited water
- Complete a one-week onboarding program covering Castalie and its departments
- Access a psychologist or certified coach through the Moka.care partnership
- Receive one month of fully paid parental leave for the second parent
- Attend recurring all-hands meetings, company updates, breakfasts, seminars, and team-building events