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Bank of America is a global financial institution operating across banking, finance, and fintech. Its services include personal banking, small-business support, wealth management, investment services, and access to capital markets for individuals, businesses, and institutions. The company also focuses on responsible growth through sustainable finance, diversity initiatives, and community development programs.
Bilingual Spanish Relationship Banker in Brandon, FL
Serve Bank of America clients in person by handling transactions, explaining digital banking tools, and recommending solutions aligned with their financial goals. Manage cash, appointments, referrals, and ongoing client relationships within a financial center.
Description
- Welcome and assist clients in the lobby with transactions through mobile banking, online banking, and ATMs
- Process cash transactions accurately and efficiently
- Hold in-depth conversations to learn about clients' financial goals and life priorities
- Recommend solutions that support clients' financial objectives
- Apply the bank's risk culture while maintaining operational excellence
- Develop client relationships and address their financial needs
- Adhere to established procedures, policies, laws, and regulations
- Work with specialists in small business, lending, and investments
- Coordinate financial center traffic, appointments, and outbound calls
- Deliver a positive client experience
- Oversee cash-handling responsibilities
Requirements
- Bilingual Spanish proficiency is required
- Bring enthusiasm, strong self-direction, a solid work ethic, and a consistent focus on results
- Collaborate effectively while developing and sustaining strong relationships
- Show commitment and determination to improve clients' financial lives
- Confidently identify solutions for new and existing clients based on their needs
- Communicate clearly and confidently with all clients
- Learn and adjust to new information and technology platforms
- Teach clients how to use ATM, online banking, and mobile banking services
- Apply strong critical-thinking and problem-solving abilities
- Follow established procedures and guidelines while complying with applicable laws and regulations
- Manage time and workload efficiently
- Be available to work weekends and/or extended hours, including at any financial center within a reasonable distance
- High school diploma, GED, secondary school qualification, or equivalent
- Preferred: experience in financial services and familiarity with financial products and solutions
- Preferred: one year of successful sales experience in a salary-plus-incentive role with individual sales targets
- Preferred: six months of cash-handling experience
- Preferred: bachelor's degree or business-related associate's degree
Benefits
- Access affordable, competitive, and flexible benefits
- Receive support for physical, emotional, and financial well-being
- Find opportunities to learn, grow, and develop a career
- Work in an office environment that encourages collaboration, engagement, and career development
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