Ask-AI
Ask-AI
51 – 200 Employees
Artificial IntelligenceB2BSaaS
Ask-AI is a B2B SaaS company focused on helping organizations put artificial intelligence to work across their operations. Its platform connects with more than 100 business systems, enabling teams to create no-code applications and AI-powered workflows for knowledge management, employee support, and customer self-service. Ask-AI also helps businesses turn customer and operational data into actionable insights, with an emphasis on productivity, data compliance, and security.

Account Manager, B2B SaaS Expansion (Hybrid)

Grow enterprise revenue for Mosaic AI’s configurable technical-support platform by increasing module adoption, securing renewals, demonstrating ROI, and developing executive expansion plans.

Description

  • Own and expand a portfolio of enterprise customer accounts
  • Increase revenue through additional module adoption and broader use across departments
  • Use customer data to develop value cases and guide consultative discussions with business and technical decision-makers
  • Coordinate complex expansion and renewal cycles around a shared plan for stakeholders and internal teams
  • Collaborate with Customer Success to help customers realize measurable business value
  • Use account insights with Product and Marketing to improve positioning and go-to-market execution
  • Produce accurate expansion forecasts and support consistently strong renewal performance
  • Help develop the account management playbook, with potential to grow into team leadership as the organization expands

Requirements

  • At least five years of experience in B2B SaaS account management or expansion sales
  • Demonstrated success with upselling, renewals, and complex stakeholder-led deal cycles
  • Ability to create business cases or ROI models using customer data
  • Sound business judgment and confidence working with executive stakeholders
  • An entrepreneurial approach and willingness to build processes from the ground up
  • Experience selling AI, automation, or technical SaaS products is advantageous

Benefits

  • The posting does not specify benefits, perks, or additional compensation.

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