BDO in Australia स्वतंत्र सदस्य फर्मों के वैश्विक नेटवर्क के हिस्से के रूप में ऑडिट, कर और सलाहकार सेवाएँ प्रदान करता है। इसकी टीमें परामर्श, स्वास्थ्य सेवा और कानूनी सेवाओं सहित विभिन्न उद्योगों के संगठनों के साथ काम करती हैं, ताकि ग्राहकों को वित्तीय प्रदर्शन समझने, व्यावसायिक चुनौतियों का प्रबंधन करने और अपने व्यापक प्रभाव पर प्रतिक्रिया देने में सहायता मिल सके। यह फर्म विश्वसनीय सहयोग और विभिन्न आकार के व्यवसायों के लिए व्यावहारिक, अनुकूलित सलाह पर ज़ोर देती है, जिसका मुख्य उद्देश्य सतत विकास में सहयोग करना है।
UX and Content Designer — BDO Australia, Melbourne
Designs accessible, user-centred experiences for BDO’s secure Global Portal client collaboration platform. Combines user research, UX design and content design to improve how teams and clients navigate and use the platform.
विवरण
- Conduct user research through interviews, surveys, usability testing and feedback analysis
- Identify user needs, pain points and opportunities to enhance the experience
- Maintain user personas, journey maps and other experience-design artefacts
- Apply UX audits, feedback and behavioural insights to uncover improvement opportunities
- Turn research findings into user journeys, wireframes, prototypes and experience concepts
- Improve Global Portal content, navigation, onboarding materials and support experiences
- Refine information architecture to strengthen usability and content discoverability
- Work with product, technology and business stakeholders to deliver user-centred solutions
- Evaluate user feedback and behavioural data to guide ongoing improvements
- Promote accessibility, usability and established UX and content design practices
- Bring Australian user insights to local and global platform initiatives
- Help develop and improve BDO’s secure Global Portal client collaboration platform
आवश्यकताएँ
- Professional experience in UX design, content design, service design, digital experience or a comparable discipline
- Experience carrying out user research and turning findings into practical recommendations
- Experience producing wireframes, prototypes, user flows or journey maps
- Strong skills in stakeholder engagement, communication and influencing
- A practical, evidence-based approach to solving problems
- Experience collaborating across product, technology and business teams
- Ideally holds qualifications in UX design, human-centred design, service design, digital design or a related field
- Experience enhancing client-facing or enterprise digital platforms
- Figma experience is valued but not required
- Experience in content design, information architecture or digital support experiences
- Experience optimising SharePoint-based help centres, hubs, onboarding materials or digital support experiences is valued but not required
लाभ
- Health and wellbeing, social, financial and professional development benefits
- BWell fitness challenges
- Exclusive discounts on corporate health insurance, gym memberships and wellness facilities
- Travel perks
- Retail discounts
- Employee referral rewards
- Study and professional development support
- Enhanced family support leave
- Cultural and religious leave
- Options to purchase additional leave
- Community initiatives through the BCaring program
- On-the-job training
- Formal development programs
- Access to professional mentors
- Flexible location options across the Adelaide, Brisbane, Melbourne, Perth or Sydney offices