Nordhealth
Nordhealth
Nordhealth एक हेल्थकेयर सॉफ़्टवेयर कंपनी है, जो स्वास्थ्य सेवाएँ प्रदान करने और उनका प्रबंधन करने के तरीके को बेहतर बनाने के उद्देश्य से उत्पाद विकसित करती है। अंतरराष्ट्रीय स्तर पर विस्तार कर रहे संचालन और विकास, बिक्री, ग्राहक सेवा तथा परियोजना समन्वय से जुड़े सदस्यों वाली टीम के साथ, कंपनी विभिन्न प्रकार की भूमिकाओं के लिए नियुक्तियाँ करती है। इसके अवसरों में यूरोप और यूके में पूरी तरह से दूरस्थ तथा हाइब्रिड पद शामिल हैं, जिससे Nordhealth हेल्थकेयर टेक्नोलॉजी और संबंधित सेवाओं में काम तलाशने वाले पेशेवरों के लिए प्रासंगिक कंपनी बनती है।

Enterprise Customer Success Manager, UK Remote

Lead strategic customer relationships with UK veterinary organizations using Nordhealth’s cloud-based practice management software. Drive retention, expansion and product adoption while partnering with customer executives.

विवरण

  • Manage a portfolio of high-value enterprise customers and develop strategic account plans.
  • Set governance practices across veterinary organizations with multiple sites.
  • Oversee renewals, account health, commercial risks and growth opportunities.
  • Build trusted relationships with C-suite executives and other senior leaders.
  • Run executive business reviews and address escalations and sensitive commercial discussions.
  • Develop success plans that connect product adoption with measurable business results.
  • Guide customers through organizational change, new product launches and AI-enabled capabilities.
  • Bring together Product, Engineering, Support, Implementation and Sales teams to meet customer needs.
  • Create customer references and case studies, and recruit advisory board participants.
  • Bring enterprise customer priorities to roadmap discussions and UK industry events.
  • Achieve retention, adoption, customer satisfaction and executive engagement goals.

आवश्यकताएँ

  • Bring a track record in enterprise customer success, strategic account management or a similar SaaS or technology role, managing complex, high-value relationships.
  • Show success supporting renewals, retention, account growth and commercial negotiations.
  • Have experience influencing C-suite stakeholders and handling escalations and difficult conversations.
  • Translate business priorities into account plans and interpret customer, commercial and product adoption data.
  • Lead cross-functional initiatives without direct authority.
  • Communicate and present clearly and effectively.
  • Be fluent in written and spoken English.
  • Be based in the UK.
  • Be able to travel to customer locations and industry events as needed.

लाभ

  • Competitive pay and benefits.
  • Opportunities to learn and grow professionally.
  • Tools selected to support your work.
  • Regular company events.
  • Meaningful work at a growing global healthcare SaaS company.
  • Talented colleagues around the world.

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