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Director of Business Intelligence — Austin, TX (Hybrid)
Lead Sprinklr’s business intelligence organization, data platforms, and AI analytics for its unified customer experience software. Build scalable, trusted decision-making capabilities across global enterprise functions.
विवरण
- Turn the business intelligence strategy into a prioritized roadmap spanning multiple quarters
- Oversee project intake and delivery against organizational priorities
- Develop strategic partnerships and support high-impact executive initiatives
- Find, prioritize, and scale opportunities for AI-powered analytics and automation
- Expand predictive, prescriptive, and generative analytics across forecasting, anomaly detection, risk scoring, recommendations, natural-language queries, AI copilots, and automated insights
- Direct the development of data architecture, warehouses, models, semantic layers, metadata, and ETL/ELT pipelines
- Define service levels and standards for documentation, governance, data quality, security, and compliance
- Provide executive dashboards, enterprise KPIs, self-service analytics, and near-real-time reporting
- Increase analytics adoption and strengthen cross-functional decision-making
- Recruit, manage, and mentor a global team of BI engineers, data engineers, analysts, and data scientists
- Establish team objectives, develop technical and AI expertise, and promote career progression
- Manage the BI technology portfolio, vendor approach, modernization roadmap, budget, and resource allocation
- Increase delivery velocity, platform performance, and reporting quality through agile methods, automation, and disciplined operations
- Report to the Vice President of Business Intelligence
- Collaborate with Finance, Sales, Marketing, Customer Success, Product, and HR
आवश्यकताएँ
- Bachelor’s degree in computer science, information systems, data analytics, or a related discipline, or equivalent practical experience
- At least 10 years of progressive experience in business intelligence, data engineering, or enterprise data management
- Five or more years leading technical teams and delivering scalable BI and analytics solutions in a high-growth global software or SaaS organization
- Advanced experience with Snowflake, Power BI and/or Tableau, SQL, data warehousing, ETL/ELT, and cloud platforms including AWS or Azure
- Familiarity with enterprise applications and data models such as Salesforce, Workday, and NetSuite
- Track record of establishing data governance and data quality frameworks
- Experience producing measurable gains through AI-enabled automation, predictive analytics, or productivity initiatives
- Experience directing complex, multi-phase BI programs while balancing competing priorities and budgets
- Strong people leadership, stakeholder management, and executive communication abilities
- Current, unrestricted authorization to work in the country where the position is based
- Must not require visa sponsorship or employer-provided work authorization support
- Availability for an in-person interview during the hiring process
लाभ
- Eligibility for a discretionary bonus, commission, and/or equity plan based on the role
- 401(k) plan with company contributions that are fully vested
- Flexible paid time off
- Company holidays
- Generous caregiver and parental leave programs
- Life and disability insurance
- Medical, dental, vision, and prescription drug coverage
- Optional healthcare coverage for employees and families where applicable
- Paid leave for rest and time with loved ones
- Open Mentoring Program
- Reasonable accommodations available throughout the interview process
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