HOALiving
HOALiving
51 – 200 कर्मचारी
SaaSई-कॉमर्सपरामर्श
HOALiving क्रिएटर्स, इन्फ्लुएंसर्स, छोटे व्यवसायों और ब्रांड्स के लिए एक SaaS प्लेटफ़ॉर्म है, जो लिंक प्रबंधन, सोशल मीडिया टूल्स, ऑडियंस बढ़ाने और कंटेंट से कमाई करने की सुविधाओं को एक वेब-आधारित कार्यक्षेत्र में एक साथ लाता है। इसके उत्पाद में कस्टमाइज़ किए जा सकने वाले लिंक-इन-बायो पेज, लिंक शॉर्टनर, QR कोड, AI-सहायता प्राप्त कैप्शन और कंटेंट, सोशल शेड्यूलिंग, स्वचालित Instagram जवाब, एनालिटिक्स और Mailchimp, Klaviyo तथा Kit जैसी ईमेल मार्केटिंग सेवाओं के साथ इंटीग्रेशन शामिल हैं। यह शॉप्स, एफिलिएट लिंक, डिजिटल उत्पादों, सशुल्क बुकिंग और लीड संग्रह जैसी वाणिज्यिक सुविधाएँ भी उपलब्ध कराता है।

Community Specialist at HOALiving

Support homeowners, boards, vendors, and Community Managers across HOALiving’s HOA communities. Manage records, communications, work orders, and community operations in Draper, Utah.

विवरण

  • Handle homeowner questions and requests through phone, email, action items, and other communication channels
  • Keep homeowner account notes and community records accurate and current
  • Prepare, issue, and monitor violation notices in Vantaca
  • Review, organize, and help coordinate architectural applications
  • Prepare and distribute newsletters and other community updates
  • Create and monitor maintenance work orders in Vantaca
  • Provide backup coverage for the Customer Service phone queue when needed
  • Help Community Managers handle the daily needs of their assigned communities
  • Attend association meetings periodically as requested
  • Monitor insurance renewals, bids, and related details in Vantaca
  • Organize bids, contracts, and other community documentation
  • Coordinate special mailings and community-wide communications
  • Assist with vendor coordination and follow-up
  • Help administer entry systems, including pool fobs and gate access
  • Manage amenity reservations for assigned communities when applicable
  • Complete scheduled community standards tours with Community Managers
  • Maintain accurate electronic files and records
  • Collaborate with Community Managers and teammates to support homeowners, board members, vendors, and managed communities

आवश्यकताएँ

  • Experience in customer service, administration, hospitality, property management, real estate, retail, or another service-focused setting is welcome
  • HOA or community association management experience is helpful but not required
  • Communicate clearly and effectively in writing and conversation
  • Deliver strong customer service and build positive working relationships
  • Stay organized, detail-focused, and effective when handling competing priorities
  • Apply sound judgment, solve problems, and work resourcefully
  • Maintain precise homeowner records and correspondence
  • Work comfortably with spreadsheets, databases, email, and document-management tools
  • Use Microsoft Outlook, Word, Excel, and Teams proficiently
  • Learn and use industry platforms such as Vantaca
  • Type at least 45 words per minute
  • Collaborate effectively and follow direction from multiple team members
  • Demonstrate honesty, respect, and a strong work ethic
  • Approach work with a customer-first perspective
  • Take ownership and follow through on commitments
  • Remain flexible and adaptable as needs change
  • Maintain a positive, professional demeanor
  • Apply feedback and learn through experience
  • Contribute with a team-first mindset
  • Hold a valid driver’s license and maintain an acceptable driving record

लाभ

  • Generous paid time off is available from the first day
  • Receive 17 paid holidays annually, including your birthday, with eligibility from day one
  • Access certification support for a career in community association management
  • Medical, dental, vision, and life insurance coverage
  • 401(k) plan with an employer match
  • Work within a team and leadership structure designed to support learning, growth, and career progression

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