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HOALiving
HOALiving
51 – 200 Angajați
Comerț electronicConsultanțăSaaS
HOALiving este o platformă SaaS pentru creatori, influenceri, întreprinderi mici și branduri, care reunește gestionarea linkurilor, instrumente pentru rețelele sociale, dezvoltarea audienței și monetizarea conținutului într-un singur spațiu de lucru online. Produsul include pagini de linkuri personalizabile în secțiunea bio, scurtătoare de linkuri, coduri QR, subtitrări și conținut asistate de inteligență artificială, programarea postărilor pe rețelele sociale, răspunsuri automate pe Instagram, analize și integrări cu servicii de marketing prin e-mail precum Mailchimp, Klaviyo și Kit. De asemenea, acceptă funcții de comerț, inclusiv magazine, linkuri de afiliere, produse digitale, rezervări plătite și colectarea de potențiali clienți.
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Locurile de muncă ale companiei

Community Specialist at HOALiving

Support homeowners, boards, vendors, and Community Managers across HOALiving’s HOA communities. Manage records, communications, work orders, and community operations in Draper, Utah.

USStatele Unite ale AmericiiUTUtah
21 $ / oră
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de comunitate

Descriere

  • Handle homeowner questions and requests through phone, email, action items, and other communication channels
  • Keep homeowner account notes and community records accurate and current
  • Prepare, issue, and monitor violation notices in Vantaca
  • Review, organize, and help coordinate architectural applications
  • Prepare and distribute newsletters and other community updates
  • Create and monitor maintenance work orders in Vantaca
  • Provide backup coverage for the Customer Service phone queue when needed
  • Help Community Managers handle the daily needs of their assigned communities
  • Attend association meetings periodically as requested
  • Monitor insurance renewals, bids, and related details in Vantaca
  • Organize bids, contracts, and other community documentation
  • Coordinate special mailings and community-wide communications
  • Assist with vendor coordination and follow-up
  • Help administer entry systems, including pool fobs and gate access
  • Manage amenity reservations for assigned communities when applicable
  • Complete scheduled community standards tours with Community Managers
  • Maintain accurate electronic files and records
  • Collaborate with Community Managers and teammates to support homeowners, board members, vendors, and managed communities

Cerințe

  • Experience in customer service, administration, hospitality, property management, real estate, retail, or another service-focused setting is welcome
  • HOA or community association management experience is helpful but not required
  • Communicate clearly and effectively in writing and conversation
  • Deliver strong customer service and build positive working relationships
  • Stay organized, detail-focused, and effective when handling competing priorities
  • Apply sound judgment, solve problems, and work resourcefully
  • Maintain precise homeowner records and correspondence
  • Work comfortably with spreadsheets, databases, email, and document-management tools
  • Use Microsoft Outlook, Word, Excel, and Teams proficiently
  • Learn and use industry platforms such as Vantaca
  • Type at least 45 words per minute
  • Collaborate effectively and follow direction from multiple team members
  • Demonstrate honesty, respect, and a strong work ethic
  • Approach work with a customer-first perspective
  • Take ownership and follow through on commitments
  • Remain flexible and adaptable as needs change
  • Maintain a positive, professional demeanor
  • Apply feedback and learn through experience
  • Contribute with a team-first mindset
  • Hold a valid driver’s license and maintain an acceptable driving record

Beneficii

  • Generous paid time off is available from the first day
  • Receive 17 paid holidays annually, including your birthday, with eligibility from day one
  • Access certification support for a career in community association management
  • Medical, dental, vision, and life insurance coverage
  • 401(k) plan with an employer match
  • Work within a team and leadership structure designed to support learning, growth, and career progression

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