Gartner
Gartner
Gartner एक वैश्विक शोध और सलाहकार संस्था है, जो उद्यमों के नेताओं को अत्यंत महत्वपूर्ण प्राथमिकताओं पर सूचित निर्णय लेने में सहायता करती है। इसका कार्य प्रौद्योगिकी, वित्त, मानव संसाधन, कानूनी मामलों, विपणन, बिक्री और उत्पाद रणनीति जैसे क्षेत्रों में विशेषज्ञ विश्लेषण, परामर्श, कार्यकारी मार्गदर्शन, शोध और डिजिटल बाज़ार सेवाओं को एक साथ जोड़ता है। Gartner 40 से अधिक सम्मेलनों का आयोजन भी करता है और संगठनों को प्रौद्योगिकी निवेश बेहतर बनाने की सलाह देता है। इसकी टीमें एक हाइब्रिड मॉडल के तहत काम करती हैं, जिसे विविध और अंतरराष्ट्रीय कार्यबल के बीच सहयोग को समर्थन देने के लिए तैयार किया गया है। यहाँ ग्राहक सेवाओं, परामर्श, शोध, सलाहकार सेवाओं, प्रौद्योगिकी और कॉर्पोरेट कार्यों सहित विभिन्न क्षेत्रों में करियर के अवसर उपलब्ध हैं।

Client Success Associate at Gartner (Hybrid)

Help Gartner clients realize value from their subscriptions by onboarding accounts, connecting them with expert resources, and strengthening engagement, satisfaction, retention, and growth.

विवरण

  • Deliver client outcomes that exceed Gartner subscription investments
  • Uncover and articulate clients’ business priorities and challenges
  • Determine effective ways to help clients make informed business decisions
  • Guide client onboarding and demonstrate the value of Gartner services
  • Increase engagement with products used by large client teams
  • Work with stakeholders from senior C-level executives to junior professionals across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales
  • Present Gartner services and capabilities to prospective and newly acquired clients
  • Manage accounts and connect clients with Gartner’s expert community
  • Match Gartner resources to client priorities to provide high-quality service and maximize membership return on investment
  • Coordinate with internal Gartner stakeholders to advance service delivery and business outcomes
  • Exchange best practices and develop creative solutions to address obstacles
  • Use client insights and performance metrics to improve engagement, satisfaction, retention, and growth

आवश्यकताएँ

  • Business-level fluency in English
  • The current hiring language list includes English, Spanish, French, Arabic, Dutch, German, Italian, Norwegian, and Swedish
  • A bachelor’s degree is preferred
  • At least six months of relevant professional or internship experience
  • A demonstrated record of success driven by a commitment to delivering excellent client experiences
  • Strong communication, collaboration, prioritization, critical-thinking, and influencing abilities

लाभ

  • Professional development support with unlimited opportunities for growth
  • Highly competitive compensation
  • Meaningful rewards for top performers
  • Hybrid working with flexibility to work virtually when productive and collaborate in person with colleagues
  • A collaborative, team-focused culture that values diversity
  • Equal employment opportunities
  • Reasonable accommodations for qualified individuals with disabilities

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