Sun Life
Sun Life
Sun Life कनाडा के टोरंटो में मुख्यालय वाली एक वैश्विक वित्तीय सेवा कंपनी है। 1865 में स्थापित, यह व्यक्तियों, व्यवसायों और संस्थानों के लिए बीमा, निवेश, वित्तीय सलाह, संपत्ति, स्वास्थ्य और परिसंपत्ति प्रबंधन संबंधी समाधान प्रदान करती है। Sun Life उत्तरी अमेरिका, एशिया और यूरोप में काम करती है तथा वित्तीय सेवाओं को स्वास्थ्य-केंद्रित पेशकशों के साथ जोड़ते हुए स्थिरता, विविधता एवं समावेशन और सामुदायिक प्रभाव पर जोर देती है। इसके व्यापक व्यवसाय में वित्त, स्वास्थ्य सेवा, परामर्श और संबंधित सेवाओं के क्षेत्रों में काम करने वाली टीमें शामिल हैं।

Bilingual Document Specialist - Waterloo Hybrid

Prepare and update Group Benefits contracts and employee handbooks for Sun Life Canada in a bilingual role. Collaborate with internal partners to turn plan designs into accurate, client-ready documentation.

विवरण

  • Process new business and revision documents accurately and on schedule
  • Draft and update client contracts and employee handbooks
  • Handle questions from internal business partners
  • Review plan designs, clarify details, and confirm accurate outcomes
  • Evaluate customer needs and recommend suitable system configurations
  • Work with Service Representatives, Implementation Specialists, and Advisors to clarify plan requirements
  • Balance competing priorities in a cross-functional work environment
  • Investigate and resolve escalated concerns and complaints
  • Set and negotiate delivery dates aligned with customer expectations
  • Contribute to projects as required

आवश्यकताएँ

  • Fluency in both French and English is required
  • Strong written and verbal communication skills, including demonstrated customer service ability
  • Analytical mindset with close attention to detail and effective problem-solving skills
  • Negotiation ability focused on practical outcomes and solution development
  • Well organized and capable of managing multiple tasks against deadlines
  • Comfort working independently and collaboratively
  • Able to perform under pressure, respond to customer needs, and adapt to change
  • Familiarity with Group Benefits is preferred
  • Understanding of Plan Administration systems and their interdependencies is preferred

लाभ

  • Access to varied career paths and broad networking opportunities
  • Flexible benefits available from the start of employment for you and your family
  • Respectful and inclusive workplace culture
  • Hybrid work arrangements combining office and virtual work according to business, client, and employee needs

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