H1
H1
H1 is a healthcare intelligence company that brings together data and analytics for life sciences organizations, payors, providers, and patients. Its products include HCP Universe, Trial Landscape, and Precise, which support clinical trial planning, scientific research, and medical affairs. H1 Connect supports medical missions and humanitarian work, while the company’s trial insights help teams assess patient diversity and site performance. H1’s work focuses on making healthcare information and evidence more useful across medicine.

Strategic Account Manager, Clinical SaaS

Manage a major pharmaceutical account for H1’s clinical data and AI platform. Drive customer retention, renewals, and expansion across clinical trial workflows.

Opis

  • Represent H1 on a top 20 pharmaceutical account team.
  • Build trusted relationships with clinical stakeholders and act as the primary contact and product expert for H1’s Clinical suite.
  • Lead discovery, product demonstrations, and sales activities to qualify expansion opportunities.
  • Develop consultative relationships across Clinical Operations, Site Selection, Feasibility, Patient Recruitment, and Regulatory teams.
  • Carry out account strategies to support retention, renewal readiness, and growth in recurring and services revenue.
  • Contribute account health insights, product usage data, and expansion plans to Executive Business Reviews.
  • Track account risks and create plans to reduce churn.
  • Keep up to date on Clinical suite capabilities, use cases, and clinical trial data needs.
  • Share customer feedback and unmet needs with the Clinical product roadmap team.
  • Keep CRM records and pipeline data accurate, forecast revenue, and update leadership on deal progress.
  • Coordinate with Account Directors, Customer Success Managers, and Implementation Managers on onboarding, engagement, and escalations.

Zahteve

  • Bring at least five years of B2B enterprise SaaS account management or sales experience, or hands-on experience in Clinical Operations, Site Selection, or Feasibility at a pharma, biotech, or CRO organization.
  • Understand clinical trial workflows, including site and investigator identification, feasibility planning, patient population analysis using claims data, diversity planning, enrollment forecasting, and CTMS integration.
  • Experience managing renewals and growing recurring and services revenue across complex enterprise accounts with multiple stakeholders is preferred.
  • Show an ability to build trusted partnerships with mid-level stakeholders and more senior contacts.
  • Be able to independently lead discovery, product demonstrations, and value-based sales conversations.
  • Work across Customer Success, Product, Implementation, and Legal teams.
  • Be willing and able to travel to customer sites about 20% of the time.
  • Live in Indianapolis or within a reasonable commuting distance.

Ugodnosti

  • A full range of health insurance options
  • Generous paid time off
  • Scheduled company-wide wellness holidays
  • Retirement options
  • Health stipends
  • Stipends for charitable donations
  • Business Resource Groups focused on impact
  • The opportunity to work with leading biotech and life sciences companies in an innovative industry
  • Performance-based variable commission
  • Equity

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