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ENGEL
ENGEL
5001 – 10.000 Zaposleni
Sponzor vizuma H1BAvtomobilska industrijaGradbeništvoSvetovanje
ENGEL zagotavlja napredne tehnične rešitve za stranke na področjih avtomobilske industrije, gradbeništva in svetovanja. Njegove digitalne platforme podpirajo stik s strankami, tehnične storitve, dostop do informacij in spletne funkcionalnosti ter ponujajo orodja za upravljanje uporabniške izkušnje, analitike in trženjskih dejavnosti.
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Delovna mesta v podjetju

Field Service Technician, Injection Molding (Maryland)

Install, troubleshoot, and repair ENGEL injection molding machines and robots at customer sites. Train customers and coordinate equipment issue resolution across service teams.

USZdružene države AmerikeMDMarylandNa daljavoPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaTerenski inženir

Opis

  • Provide field service at customer sites
  • Install and maintain injection molding equipment
  • Troubleshoot and repair injection molding machines and robots
  • Test and inspect mechanical, hydraulic, pneumatic, electrical, electronic, and software components
  • Calibrate equipment to improve performance
  • Install software and hardware
  • Check equipment safety
  • Explain equipment and proper operation to customers
  • Resolve customer issues, including ordering and installing replacement parts
  • Diagnose control system faults and plan machine repairs
  • Train service technicians and customer operators in system maintenance and safe operation
  • Coordinate with Central Service, Manufacturing, and the Parts Center to resolve field problems
  • Send regular written reports to the Service Manager

Zahteve

  • High school diploma required
  • An associate or bachelor’s degree is preferred
  • At least five years of injection molding troubleshooting or processing experience, or prior work as a field service injection molding technician or service engineer
  • Read blueprints and schematics to troubleshoot electrical, electronic, hydraulic, and mechanical systems
  • Experience working with injection molding machines
  • Broad knowledge of electrical, mechanical, hydraulic, and computer systems
  • Ability to provide basic training to customers and employees
  • Knowledge of injection molding processes
  • Ability to troubleshoot systematically
  • Knowledge of microprocessor programming
  • Knowledge of PET, polypropylene, polyethylene, styrene, and other common materials
  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Ability to handle difficult or dissatisfied customers with tact and diplomacy
  • Positive, team-oriented approach
  • Familiarity with ENGEL machines and robots preferred
  • Ability to use internal resources effectively to resolve customer issues
  • Ability to work independently with limited back-office support
  • Valid passport required
  • Valid driver’s license in good standing that includes REAL ID required

Ugodnosti

  • Health, dental, and vision insurance starting on the first day of employment
  • 401(k) plan with employer match
  • More than three weeks of paid time off
  • Employer-paid life insurance
  • Short-term and long-term disability coverage
  • Employee-focused work environment
  • Vehicle program with monthly stipend and mileage reimbursement
  • $75 daily per diem for road travel
  • Tool reimbursement
  • Cell phone provided
  • Laptop provided
  • Occasional optional weekend travel
  • Employer contribution to a health savings account
  • Dependent care and health flexible spending accounts
  • Paid vacation
  • Paid holidays
  • Competitive total compensation package

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