Marsh McLennan
Marsh McLennan
Marsh McLennan je globalno podjetje za strokovne storitve, ki deluje na področjih tveganj, strategije in svetovanja, povezanega z ljudmi. Njegova podjetja vključujejo Marsh, ki zagotavlja zavarovalno posredništvo in upravljanje tveganj; Guy Carpenter, osredotočen na pozavarovanje in kapitalske strategije; Mercer, ki strankam nudi svetovanje na področjih zdravja, premoženja in kariere; ter Oliver Wyman, specializiran za svetovanje o strategiji, ekonomiji in blagovnih znamkah. Z več kot 85.000 zaposlenimi po vsem svetu Marsh McLennan združuje strokovno znanje s področij financ, svetovanja, trženja in povezanih strokovnih storitev. Zaposlitvene priložnosti v podjetju vključujejo vloge, ki podpirajo svetovanje strankam, analizo tveganj, poslovno strategijo, svetovalne in operativne ekipe v vseh štirih podjetjih.

Database Administration Coordinator, ITIL Change Management

Coordinate ITIL database change management at Marsh McLennan, handling requests, reviews, reporting, scheduling, and service governance.

Opis

  • Oversee change requests from initiation through closure.
  • Check requests for completeness and compliance.
  • Track database change requests through their full lifecycle.
  • Coordinate change updates and reviews with requesters and relevant teams.
  • Create and maintain change management reports.
  • Classify, prioritize, and schedule changes appropriately.
  • Help strengthen IT Service Management practices and governance routines.
  • Support service availability and change process improvements within the Database Production Services team.

Zahteve

  • At least three years of experience with ITIL change management processes.
  • Able to work flexible shifts, preferably covering EMEA or UK hours.
  • Familiarity with ITIL Service Management or comparable processes and methods.
  • ITIL Foundation certification.
  • Solid experience supporting applications, databases, or related technologies.

Ugodnosti

  • Hybrid work with flexibility to work remotely and collaborate in the office.
  • Professional development benefits.
  • A diverse, inclusive, and flexible workplace.

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