Marsh McLennan
Marsh McLennan
Marsh McLennan este o companie globală de servicii profesionale care activează în domeniile riscurilor, strategiei și serviciilor de consultanță legate de oameni. Printre companiile sale se numără Marsh, care oferă servicii de brokeraj în asigurări și gestionarea riscurilor; Guy Carpenter, axată pe reasigurare și strategii de capital; Mercer, care oferă clienților servicii de consultanță în sănătate, avere și carieră; și Oliver Wyman, specializată în consultanță strategică, economică și de brand. Cu o echipă de peste 85.000 de angajați în întreaga lume, Marsh McLennan reunește expertiză în finanțe, consultanță, marketing și servicii profesionale conexe. Oportunitățile de angajare ale companiei includ roluri care sprijină consultanța pentru clienți, analiza riscurilor, strategia de afaceri, consultanța și echipele operaționale din cadrul celor patru companii.

Database Administration Coordinator, ITIL Change Management

Coordinate ITIL database change management at Marsh McLennan, handling requests, reviews, reporting, scheduling, and service governance.

Descriere

  • Oversee change requests from initiation through closure.
  • Check requests for completeness and compliance.
  • Track database change requests through their full lifecycle.
  • Coordinate change updates and reviews with requesters and relevant teams.
  • Create and maintain change management reports.
  • Classify, prioritize, and schedule changes appropriately.
  • Help strengthen IT Service Management practices and governance routines.
  • Support service availability and change process improvements within the Database Production Services team.

Cerințe

  • At least three years of experience with ITIL change management processes.
  • Able to work flexible shifts, preferably covering EMEA or UK hours.
  • Familiarity with ITIL Service Management or comparable processes and methods.
  • ITIL Foundation certification.
  • Solid experience supporting applications, databases, or related technologies.

Beneficii

  • Hybrid work with flexibility to work remotely and collaborate in the office.
  • Professional development benefits.
  • A diverse, inclusive, and flexible workplace.

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