Marsh McLennan
Marsh McLennan
Marsh McLennan — тәуекелдер, стратегия және адамдарға қатысты кеңес беру қызметтері бағыттарында жұмыс істейтін жаһандық кәсіби қызметтер компаниясы. Оның құрамына сақтандыру брокерлігі мен тәуекелдерді басқару қызметтерін ұсынатын Marsh; қайта сақтандыру мен капитал стратегияларына бағытталған Guy Carpenter; денсаулық сақтау, әл-ауқат және мансап бойынша кеңес беретін Mercer; стратегия, экономика және бренд жөніндегі кеңес беруге маманданған Oliver Wyman кіреді. Әлем бойынша 85 000-нан астам қызметкері бар Marsh McLennan қаржы, консалтинг, маркетинг және басқа да кәсіби қызмет салаларындағы сараптаманы біріктіреді. Компанияның жұмысқа қабылдау бағыттары оның төрт бизнесі бойынша клиенттерге кеңес беру, тәуекелдерді талдау, бизнес стратегиясы, консалтинг және операциялық топтарды қолдайтын рөлдерді қамтиды.

Database Administration Coordinator, ITIL Change Management

Coordinate ITIL database change management at Marsh McLennan, handling requests, reviews, reporting, scheduling, and service governance.

Сипаттама

  • Oversee change requests from initiation through closure.
  • Check requests for completeness and compliance.
  • Track database change requests through their full lifecycle.
  • Coordinate change updates and reviews with requesters and relevant teams.
  • Create and maintain change management reports.
  • Classify, prioritize, and schedule changes appropriately.
  • Help strengthen IT Service Management practices and governance routines.
  • Support service availability and change process improvements within the Database Production Services team.

Талаптар

  • At least three years of experience with ITIL change management processes.
  • Able to work flexible shifts, preferably covering EMEA or UK hours.
  • Familiarity with ITIL Service Management or comparable processes and methods.
  • ITIL Foundation certification.
  • Solid experience supporting applications, databases, or related technologies.

Артықшылықтар

  • Hybrid work with flexibility to work remotely and collaborate in the office.
  • Professional development benefits.
  • A diverse, inclusive, and flexible workplace.

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