Juvo je fintech podjetje, osredotočeno na širjenje dostopa do kreditov za ljudi brez formalne kreditne zgodovine. Podjetje, ustanovljeno leta 2014, analizira interakcije uporabnikov mobilnih naprav, da bi razvilo lastne kreditne ocene in napovedna orodja za odločanje o kreditih. V Braziliji Juvo podpira več kot 100.000 posojil dnevno, vključno s posojili za mobilni predplačniški dobroimetje in gotovinskimi posojili, pri katerih se mobilne naprave uporabljajo kot zavarovanje. Njegovo delo združuje mobilne podatke, finančne storitve in alternativno ocenjevanje kreditne sposobnosti, da bankam in drugim ponudnikom pomaga doseči premalo oskrbljene potrošnike, z ambicijo ta model razširiti tudi na mednarodni ravni.
Collections Agent
Negotiate overdue debts, send payment slips, and record agreements for Juvo Brasil Tecnologia. This full-time remote role is based in Brazil.
Opis
- Call customers with overdue payments to negotiate repayment plans and settlements.
- Respond to digital customer service requests as needed.
- Document negotiation details clearly and objectively in the company system.
- Send payment slips and required documents to help customers resolve outstanding balances.
- Review customers’ financial circumstances and suggest workable repayment options.
- Proactively pursue credit recovery solutions that address both company and customer needs.
Zahteve
- Experience in debt collection and using dialers
- Practical knowledge of Microsoft Office, particularly Excel
- Experience with both inbound and outbound customer service
- High school diploma
Ugodnosti
- Health insurance
- Dental insurance
- Childcare assistance
- Life insurance
- Food allowance
- Meal allowance
- One birthday day off
- Two wellness days
- TotalPass